Webinar Central

 Omni launched its European office in October 2009. To increase sales in the region and provide enhanced local support, Omni is looking for partners in the UK, Germany, Austria, Switzerland and across all of Europe.
If your company is active in the areas of identity management or customer relationship management (CRM) – both in terms of software sales and support activities – Omni EMEA invites you to participate in this orientation and training seminar. 

Who Should Attend:

• IT Directors, Help Desk Managers and Security Managers
• CRM Specialists
• Network and Email Administrators
• Operations and Sales Directors
• Microsoft MVPs

 Lernen Sie den Funktionsumfang und die Neuerungen in eControl 3.5 kennen.

eControl erlaubt Administratoren schnell, einfach und sicher zeitraubende Routine-Aufgaben wie Management, Provisionierung und Nutzer-Selbstverwaltung in Active Directory, Exchange, eDirectory und GroupWise an nicht-technische Mitarbeiter zu delegieren - OHNE spezielle Zugangsberechtigungen, OHNE Administratoren-Rechte und OHNE Zugang zu Microsoft Management Konsole, Task Pads, ConsoleOne oder iManager einräumen zu müssen.
 

Need to delegate management, provisioning, user self-service and audit tasks for Active Directory, Exchange, eDirectory, GroupWise, M+Guardian, M+Archive, ZENworks and Microsoft Terminal Server to non-technical staff? Attend this Omni webinar to learn how eControl 3.5 delivers a simplified alternative to Microsoft Management Console (MMC), Task Pads, ConsoleOne and iManager for resetting passwords, releasing intruder lockout, managing proxy access, and more. 
Designed for non-technical users, eControl empowers front-line staff to carry out delegated management tasks with NO administrator rights and minimal training. Administrators have full control over users' task and search authority. All changes are written to an audit log. eControl has now been expanded to deliver web-based management for Microsoft Terminal Services, ZENworks, Novell Storage Manager, M+Archive and M+Guardian 

• What has changed at EU Level?
• Where are the Member States in implementing the changes?
• What has changed in the UK?
• Practical implementation issues
• Case study
• Managing Risk
• Q&A

This live and interactive webinar will focus on the practical implementation issues arising for UK and EU businesses selling and receiving services across borders. We will look at how companies are coping with the new rules and what challenges they are presented with. We will demonstrate how these challenges can be addressed and how other businesses have dealt with certain implementation issues. Participants will be given the opportunity to ask questions and obtain a practical insight into the new rules in order to understand how to minimize risk and maximize VAT compliance.

Content

This is a FREE informational webinar.

You are invited to attend a free, 60 minute webinar on Thursday, February 25th, 2010 "Passing the PCI Buck: Tips on using Processor Capabilities to Minimize Your Compliance Costs" at 2:00 PM Eastern. Sponsored by Payment Vision, Payment Gateway Services.

July 2010 is the deadline for Level 4 merchants and visa processors to be certified PCI compliant. And regardless of level, merchants are required to meet the most recent PCI DSS standards, if they want to continue to accept credit card payments.

To help you get ready, this webinar will describe how to “Pass the PCI Buck” with "tokenization” and similar techniques that get card holder data out of your hands and limit what you need to do to be PCI compliant—in fact, these techniques will also reduce your PCI compliance costs and exposure, and ensure you get where you need to be on time and on budget.

The webinar will be moderated by Ecommerce Developer's Site Director, Armando Roggio. The presenter will be Juan Perez with PaymentVision, a PCI Level 1 electronic bill payment service provider. Roggio and Perez will explain how to better protect card holder data, and keep ahead of the bad guys looking for their next opportunity to make off with hundreds, thousands or millions of financial account numbers.

The webinar will cover:
• An introduction to tokenization;
• How to effectively leverage tokenization in your own system;
• The potential advantages of tokenization over end-to-end encryption;
• Why you may want to consider using single sign-on to keep card data completely off your web servers altogether;
• Some thoughts on using the same techniques for other sensitive consumer information including DDA account numbers.

In recent months most discussions around Lean transformations in
Contact Centres have understandably evolved around managerial and
strategic matters. This webinar will explore many of the misunderstood and
forgotten elements of the original LSS model and foundational
practices that comprises a good Quality Monitoring Program within
contact centres.

About -

This Live and Interactive online training seminar will guide you through the fundamental changes being made to the treatment of UK VAT regarding International Services in 2010.

One recent delegate gave this feedback after attending this seminar: "It was brilliant not to have to waste time travelling, and to receive such a high quality seminar from my desk. I would definitely recommend this to other colleagues." H Stephens, Tax Manager, Liverpool University.

Each delegate will receive a free headset, free VAT book and free access to our online VAT Resource Centre.

The Seminar Covers -

* The Basic Rules Defined
* The Reverse Charge Rule
* The Key Services affected by the changes (Land Related Services, Performance Related Services, Work on Goods, Schedule 5/Intellectual Services, Transport, Intermediary, Transports Hire and Restaurant and Catering Services)
* Administrative Changes

After the seminar -

You will receive a free copy of The Authoritative Guide to VAT which is a book that is 346 Pages long and consists of 19 chapters. It will help everyone in your organisation who deals with Value Added Tax. It is a comprehensive guide to all aspects of VAT. It covers all the topics that are in ‘Tolley's Value Added Tax’ and ‘Tolley's VAT in Europe’ - to buy the latest editions of both of these books would cost in excess of £200.

You will also receive 12 months free access to The VAT Resource Centre which is an online information service that helps busy accountants, financial directors and anyone who has to work within the EC system of VAT to understand and comply with all the EC VAT rules. The cost of an annual subscription is usually £99.

Course Cost:

This seminar will be delivered over the Internet. The price to attend is £145. We will send every delegate a free starter pack the first time they book, which will ensure that you receive all aspects of the seminar to a professional standard.

Course Duration:

The seminar will last for 3 hours and will be divided into 6 sessions. There will be a short break between each session.

Improving your business processes

Webinar 2/3/2010 11am pacific

To learn how you could:
• Speeding up internal approval process
• Reduce cost and increase revenue
• Solve compliance issues
• Have an audit trail
• Conduct green business

Register: http://www.generationomarketing.com/eSignature.html

How to improve your meetings and trainings

Standardize your department functions across remote locations

Reduce travel costs, reach more people without inundating resources and allow remote team-members to feel connected.

The new era in communication, more engaging, and more participative for employees and executives.
Register for this webinar you will learn how you could improve your meetings, trainings, and events through 3D Virtual Spaces that are used for:
• Online Meetings & Conferences
• Corporate eLearning & Virtual Training
• Virtual Watercooler Environments
• Performance Reviews
• and more
To register go to http://www.3dxplorer.com/static-v3/LP_VClass_GOM.php

Increase Revenues Through More Accurate Scheduling

Webinar: Learn how to increase inbound call center revenues through scheduling best practices.

Free webinar on Thursday, February 04, 2010 at 10:00 a.m. PST
Reserve your spot and register now http://www.monetsoftware.com/Why-Monet/Webinars/

Industry expert, Chuck Ciarlo who successfully owned and operated multiple call centers, will show you:

1. How forecasting, scheduling and agent adherence impacts revenues

2. How to monitor and manage key scheduling metrics to increase revenues

3. How a workforce management solution helps you automate this process

Please join us for this informative webinar. Register now.

Title: Increase call center revenues through more accurate scheduling (Chuck Ciarlo, CEO Monet Software Inc.)

Date: Thursday, February 4, 2010

Time: 10:00 AM - 11:00 AM PDT

After registering you will receive a confirmation email containing information about joining the Webinar.