ITSM
On-Demand Webinar: The Power of Positive Project Teams
On-Demand Webinar: The Power of Positive Project Teams
POSITIVE STRATEGIES FOR SUCCESSFUL TEAMS
The most successful project managers know how to build and maintain an environment in which people, teams, and projects flourish. Having strong project management processes in place is not enough. In today's fast-paced, complex and chaotic business environment, strong teamwork and collaboration can mean the difference between project failure and success.
While traditional performance management practices focus on fixing individual and team weaknesses, this presentation explores strengths-based strategies for increasing team performance, team member fulfillment and overall project results.
WHAT YOU WILL LEARN
In this brief 45-minute webinar participants will gain new insights and practical positive strategies for increasing the performance and fulfillment of their project teams. This interactive presentation will explore the five pillars of building positive project teams:
- Climate – creating positive energy to heighten creativity and innovation
- Relationships – building high quality connections that foster collaboration
- Engagement – ensuring the team is committed and motivated to do its best work
- Achievement – fostering a sense of individual and team success
- Meaning – building shared purpose and linkage to larger goals
To view this webinar, please click this link to visit the CastelPointe website.
THE "FREE LUNCH" IT TRANSFORMATION WEBINAR SERIES
Join us for our free lunch time webinars and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Be sure to check our Events listings for upcoming webinars, as well as other industry events, at http://www.castlepointe.com/events.html.
About the Presenter
Adrienne Keane believes in the power of positive project teams. Combining the practice of project management with the science of positive psychology, she works with individuals, leaders and teams to define and achieve strategic goals while maximizing teamwork and creating a positive workplace. She understands the complex dynamics of the global business environment, which enables her to bring a valuable perspective to her clients through her first-hand knowledge of the corporate, organizational and cultural challenges they face. Adrienne has held line-management and global project management positions at Cisco Systems, Mitsubishi Motor Sales and Mitsubishi Motors Credit of America. Prior to her move to California, she worked as an IT professional for Education Loan Services, Inc in Boston.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
The Power of Positive Teams presented by CastlePointe, LLC
Part of the “FREE LUNCH” IT TRANSFORMATION WEBINAR SERIES from CastlePointe
June 29, 2011 • 12:15pm PST / 3:15pm EST
• Presented by CastlePointe Guest Adrienne Keane •
POSITIVE STRATEGIES FOR SUCCESSFUL TEAMS
The most successful project managers know how to build and maintain an environment in which people, teams, and projects flourish. Having strong project management processes in place is not enough. In today’s fast-paced, complex and chaotic business environment, strong teamwork and collaboration can mean the difference between project failure and success.
While traditional performance management practices focus on fixing individual and team weaknesses, this presentation explores strengths-based strategies for increasing team performance, team member fulfillment and overall project results.
WHAT YOU WILL LEARN
In this brief 45-minute webinar participants will gain new insights and practical positive strategies for increasing the performance and fulfillment of their project teams. This interactive presentation will explore the five pillars of building positive project teams:
1. Climate – creating positive energy to heighten creativity and innovation
2. Relationships – building high quality connections that foster collaboration
3. Engagement – ensuring the team is committed and motivated to do its best work
4. Achievement – fostering a sense of individual and team success
5. Meaning – building shared purpose and linkage to larger goals
Click this link to register today!
THE “FREE LUNCH” IT TRANSFORMATION WEBINAR SERIES
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
About the Presenter
Adrienne Keane believes in the power of positive project teams. Combining the practice of project management with the science of positive psychology, she works with individuals, leaders and teams to define and achieve strategic goals while maximizing teamwork and creating a positive workplace. She understands the complex dynamics of the global business environment, which enables her to bring a valuable perspective to her clients through her first-hand knowledge of the corporate, organizational and cultural challenges they face. Adrienne has held line-management and global project management positions at Cisco Systems, Mitsubishi Motor Sales and Mitsubishi Motors Credit of America. Prior to her move to California, she worked as an IT professional for Education Loan Services, Inc in Boston.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Register today at http://www.castlepointe.com/event/28/The-Power-of-Positive-Teams.html
The Power of Positive Teams
Part of the “FREE LUNCH” IT TRANSFORMATION WEBINAR SERIES from CastlePointe
June 15, 2011 • 12:15pm PST / 3:15pm EST • Presented by CastlePointe Guest Adrienne Keane • Register today at http://www.castlepointe.com/event/28/The-Power-of-Positive-Teams.html
POSITIVE STRATEGIES FOR SUCCESSFUL TEAMS
The most successful project managers know how to build and maintain an environment in which people, teams, and projects flourish. Having strong project management processes in place is not enough. In today’s fast-paced, complex and chaotic business environment, strong teamwork and collaboration can mean the difference between project failure and success.
While traditional performance management practices focus on fixing individual and team weaknesses, this presentation explores strengths-based strategies for increasing team performance, team member fulfillment and overall project results.
WHAT YOU WILL LEARN
In this brief 45-minute webinar participants will gain new insights and practical positive strategies for increasing the performance and fulfillment of their project teams. This interactive presentation will explore the five pillars of building positive project teams:
1. Climate – creating positive energy to heighten creativity and innovation
2. Relationships – building high quality connections that foster collaboration
3. Engagement – ensuring the team is committed and motivated to do its best work
4. Achievement – fostering a sense of individual and team success
5. Meaning – building shared purpose and linkage to larger goals
Click this link to register today!
THE “FREE LUNCH” IT TRANSFORMATION WEBINAR SERIES
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
About the Presenter
Adrienne Keane believes in the power of positive project teams. Combining the practice of project management with the science of positive psychology, she works with individuals, leaders and teams to define and achieve strategic goals while maximizing teamwork and creating a positive workplace. She understands the complex dynamics of the global business environment, which enables her to bring a valuable perspective to her clients through her first-hand knowledge of the corporate, organizational and cultural challenges they face. Adrienne has held line-management and global project management positions at Cisco Systems, Mitsubishi Motor Sales and Mitsubishi Motors Credit of America. Prior to her move to California, she worked as an IT professional for Education Loan Services, Inc in Boston.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Register today at http://www.castlepointe.com/event/28/The-Power-of-Positive-Teams.html
On-Demand Webinar: "Why IT Transformations Fail"
Simple Concepts to Help Ensure Successful Transformation
The reasons why IT transformations fail are as numerous as grains of sands on the beach. This webinar will not only discuss some of the more common reasons why IT transformations fail, such as lack of shared vision, passive resistance due to poor communication, or a misunderstanding regarding how metrics should be used, but will also provide some guidance on how to avoid the major pitfalls.
What You Will Learn
In this brief 30-minute webinar you will learn four key reasons why IT Transformations fail or do not achieve their full potential. You will also learn some simple concepts that you can employ in any Transformation effort that will significantly improve your chances of success.
Access this webinar on-demand at CastlePointe's website.
About the Presenter
John Palinkas is a Principal Consultant at CastlePointe, a management consulting firm specializing in leading IT transformation efforts. He has spent over two decades in the IT services industry working with industry leaders AT&T, AT&T Solutions and British Telecom. He has led numerous multi-million dollar, multi-year outsourcing and service delivery engagements for dozens of Fortune 500 firms during his career. He has extensive experience and expertise in IT transformation efforts, outsourcing analysis, M&A integrations and service implementations. Prior to his customer-facing work, Mr. Palinkas spent many years running internal infrastructure operations and serving in senior technical management roles within AT&T.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Why IT Transformations Fail
Wednesday, April 13, 2011 • 3:15pm EST / 12:15pm PST • Presented by John Palinkas of CastlePointe
Simple Concepts to Help Ensure Successful Transformation
The reasons why IT transformations fail are as numerous as grains of sands on the beach. This webinar will not only discuss some of the more common reasons why IT transformations fail, such as lack of shared vision, passive resistance due to poor communication, or a misunderstanding regarding how metrics should be used, but will also provide some guidance on how to avoid the major pitfalls.
What You Will Learn
In this brief 45-minute webinar you will learn four key reasons why IT Transformations fail or do not achieve their full potential. You will also learn some simple concepts that you can employ in any Transformation effort that will significantly improve your chances of success.
Register today at http://www.castlepointe.com/event/21/Why-IT-Transformations-Fail.html.
The “Free Lunch” IT Transformation Webinar Series
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays.
To register, please visit the CastlePointe website today!
About the Presenter
John Palinkas is a Principal Consultant at CastlePointe, a management consulting firm specializing in leading IT transformation efforts. He has spent over two decades in the IT services industry working with industry leaders AT&T, AT&T Solutions and British Telecom. He has led numerous multi-million dollar, multi-year outsourcing and service delivery engagements for dozens of Fortune 500 firms during his career. He has extensive experience and expertise in IT transformation efforts, outsourcing analysis, M&A integrations and service implementations. Prior to his customer-facing work, Mr. Palinkas spent many years running internal infrastructure operations and serving in senior technical management roles within AT&T.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Why IT Transformations Fail
Wednesday, April 13, 2011 • 3:15pm EST / 12:15pm PST • Presented by John Palinkas of CastlePointe
Simple Concepts to Help Ensure Successful Transformation
The reasons why IT transformations fail are as numerous as grains of sands on the beach. This webinar will not only discuss some of the more common reasons why IT transformations fail, such as lack of shared vision, passive resistance due to poor communication, or a misunderstanding regarding how metrics should be used, but will also provide some guidance on how to avoid the major pitfalls.
What You Will Learn
In this brief 45-minute webinar you will learn four key reasons why IT Transformations fail or do not achieve their full potential. You will also learn some simple concepts that you can employ in any Transformation effort that will significantly improve your chances of success.
Click this link to register today!
The “Free Lunch” IT Transformation Webinar Series
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
About the Presenter
John Palinkas is a Principal Consultant at CastlePointe, a management consulting firm specializing in leading IT transformation efforts. He has spent over two decades in the IT services industry working with industry leaders AT&T, AT&T Solutions and British Telecom. He has led numerous multi-million dollar, multi-year outsourcing and service delivery engagements for dozens of Fortune 500 firms during his career. He has extensive experience and expertise in IT transformation efforts, outsourcing analysis, M&A integrations and service implementations. Prior to his customer-facing work, Mr. Palinkas spent many years running internal infrastructure operations and serving in senior technical management roles within AT&T.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
On-Demand Webinar: IT Service Value Management™ - A Methodology for Optimizing the Business Value of ITSM Investments
Successful IT Service Management initiatives must deliver business benefit. This requires a direct linkage from the service or service improvement program to high value business services. ITSM program failure is less often a result of technical hurdles, than a result of failing to correctly identify services or service improvements that are important to business stakeholders and their concerns, or failing to identify justifiable service levels. These are essential prerequisites to successful Service Portfolio Management and Business Service Management.
IT Service Value Management™ (IT-SVM) is a four step methodology which joins essential elements of key frameworks and best practices such as ITIL®, NGOSS®, TQM, CRAMM®, PMBOK®, CMMI®, SERVQUAL/RATER, Six Sigma, and more, into a simple and actionable model. Based on a repeatable methodology, and culminating with Service Value Modeling, IT-SVM offers a practical and rational approach to targeted service improvements, optimization of scarce resources, and the clear communication of business value.
This brief forty-five minute webinar, presented by CastlePointe guest Shane Deay of Avant Corporation, includes an overview of the elements of the IT Service Value Management™ methodology which can be used to achieve ITSM success.
To view this webinar, please click this link to visit the CastlePointe website.
About the Presenter
Though formally involved with IT Service Management consulting since 1999, Shane Deay began his IT career in '91 as an applications/database programmer in the financial services industry with progressive shifts towards management consulting roles for various industries including telecomm, healthcare and hospitality. He cut his teeth on ITIL while providing merger & acquisitions related mid-range systems management consulting services to the telco industry in the late '90's. As President and founder of Avant Corporation, he helps clients build customized service improvement plans tailored to their specific objectives and manages the delivery of related education and consulting services. Mr. Deay is a dedicated advocate of Service and Quality Improvement and frequent contributor to the ITIL and itSMF communities. He is an active member of the itSMF Gateway LIG, currently in his second year on the steering committee, was a cofounder of the Kansas City LIG, and regularly attends the itSMF USA annual conventions.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
IT Service Value Management™ - A Methodology for Optimizing the Business Value of ITSM Investments
IT Service Value Management™ - A Methodology for Optimizing the Business Value of ITSM Investments
Join CastlePointe's guest presenter, Shane Deay of Avant Corporation, for this complimentary educational webinar. Wednesday, March 9, 2011 | 9:15am PST / 12:15pm EST
Successful IT Service Management initiatives must deliver business benefit. This requires a direct linkage from the service or service improvement program to high value business services. ITSM program failure is less often a result of technical hurdles, than a result of failing to correctly identify services or service improvements that are important to business stakeholders and their concerns, or failing to identify justifiable service levels. These are essential prerequisites to successful Service Portfolio Management and Business Service Management.
IT Service Value Management™ (IT-SVM) is a four step methodology which joins essential elements of key frameworks and best practices such as ITIL®, NGOSS®, TQM, CRAMM®, PMBOK®, CMMI®, SERVQUAL/RATER, Six Sigma, and more, into a simple and actionable model. Based on a repeatable methodology, and culminating with Service Value Modeling, IT-SVM offers a practical and rational approach to targeted service improvements, optimization of scarce resources, and the clear communication of business value.
This brief forty-five minute webinar will include an overview of the elements of the IT-SVM methodology which can be used to achieve ITSM success.
Register today at http://www.castlepointe.com/event/20/IT-Service-Value-Management%E2%84%A...
The "Free Lunch" IT Transformation Webinar Series
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
Register by clicking this link.
About the Presenter
Though formally involved with IT Service Management consulting since 1999, Shane Deaybegan his IT career in '91 as an applications/database programmer in the financial services industry with progressive shifts towards management consulting roles for various industries including telecomm, healthcare and hospitality. He cut his teeth on ITIL while providing merger & acquisitions related mid-range systems management consulting services to the telco industry in the late '90's.
As President and founder of Avant Corporation, he helps clients build customized service improvement plans tailored to their specific objectives and manages the delivery of related education and consulting services. Mr. Deay is a dedicated advocate of Service and Quality Improvement and frequent contributor to the ITIL and itSMF communities. He is an active member of the itSMF Gateway LIG, currently in his second year on the steering committee, was a cofounder of the Kansas City LIG, and regularly attends the itSMF USA annual conventions.
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Becoming A 21st Century Leader: What Every IT Professional Must Do To Compete In The Years Ahead
On Demand Webinar: "Becoming A 21st Century Leader: What Every IT Professional Must Do To Compete In The Years Ahead"
The world of IT is changing rapidly. To compete in the new world of IT, IT professionals must become 21st Century IT Leaders. Our latest on-demand webinar,"Becoming a 21st Century Leader," gives key insights and techniques that will help you understand the changing face of IT and what it means to become a new IT leader.
In this brief forty-five minute webinar you will learn key insights and techniques that will help you understand the changing face of IT and what it means to become a new IT leader, including:
* The hole that exists in how IT organizations operate and why it will take a new kind of leader to fill it
* Why what’s needed is business leaders within the IT organization – and why every IT professional must become that business leader
* The five new skills you will need to become a 21st century IT leader
View this on-demand webinar at: http://ow.ly/3Hx2x
About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on helping IT executives transform their organizations to drive innovation, react to market changes and continually reduce IT operating costs, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help IT leaders execute targeted programs based on specific, business-driven objectives that improve operational efficiencies, increase service performance and build leadership at all levels of their organization. To learn more about CastlePointe, please visit us at www.castlepointe.com.
Becoming A 21st Century Leader: What Every IT Professional Must Do To Compete In The Years Ahead
Wednesday, January 19, 2011 • 3:15pm EST / 12:15pm PST • Presented by Charles Araujo
The world of IT is changing. IT organizations – and IT professionals - must change with it. The days of command and control are coming to an end and IT professionals at all levels of the organization must learn how to function on business terms and to lead as part of their daily function. Even if you are leading a team of one, it will no longer be sufficient to be a great technician or tactician. To compete in the new world of IT, IT professionals must become 21st Century IT Leaders.
What You Will Learn
In this brief forty-five minute webinar you will learn key insights and techniques that will help you understand the changing face of IT and what it means to become a new IT leader, including:
~ The hole that exists in how IT organizations operate and why it will take a new kind of leader to fill it
~ Why what’s needed is business leaders within the IT organization – and why every IT professional must become that business leader
~ The five new skills you will need to become a 21st century IT leader
Please visit the CastlePointe website to register today!
The “Free Lunch” IT Transformation Webinar Series
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
About the Presenter
Charles Araujo is the President and Managing Consultant of CastlePointe, a management consulting firm specializing in leading IT transformation efforts. Since founding CastlePointe in 1997, he and his team have lead numerous IT transformation projects and has worked with clients including Avery Dennison, Westfield, Capital Group, Metropolitan Water District and Fidelity National. He has over 20 years of experience in IT operational management, project execution and strategic planning in the healthcare, financial, aerospace and entertainment industries. He is a member of the Board of Directors of itSMF USA and sits on the Advisory Board of the Executive Next Practices Institute. He speaks and writes frequently on the topics of organizational transformation and behavioral change and his articles have been published and referenced by ZDNet, IT Business Edge, ITSM Portal, ITSM Solutions, TechRepublic and itSMF USA’s Forum.

