Traditional PCI compliance programs have forced Acquirers and ISOs to choose between revenue and merchant security. Come spend 30 minutes with SecurityMetrics as we discuss ways to not only drive revenue and minimize portfolio risk, but also increase merchant satisfaction through payment security and compliance programs.

Purchase to Pay Automation: Goals and challenges in a global enterprise

Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?

Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:

- How to manage change regionally in line with the global enterprise
- Ways to gain stakeholder interest and developing user commitment
- How to achieve process centralization and system integration
- Techniques for tackling non-compliance
- A path to determine project success
- The top 5 lessons learnt and success factors from the UK regional implementation

Historically, companies have viewed billing strictly from an operations perspective -- get invoices and statements out the door as efficiently and cost-effectively as possible. But did you realize there are strategic considerations to the billing function as well - ranging from enhanced customer retention, brand loyalty and cross-selling opportunities along with improved cash flow, dispute management and customer service? From this perspective, it's not just about bills going out; it's also about cash coming in.

Here’s your FREE pass to join an expert panel for an interactive discussion on the operational and strategic benefits of billing. Hear from a panel of experts on how companies are leveraging new billing processes not only to improve their operations but also to support their strategic objectives.

Panel includes: Tracy Garrett, Shared Services A/R Manager, Oldcastle APG
- Rob Hollenbach, Director Shared Services, IDEXX Laborato
- Megan Locke, Credit Supervisor, Chiquita Brands Int'l
- Mitch Rose, VP Marketing, Billtrust

Key topics will include:

- Paper and electronic bill delivery channels
- Advanced electronic bill delivery channels
- Key factors to consider when outsourcing invoice and statement delivery
- Advanced technology for online invoice presentment and payment
- Operational and strategic benefits of outsourced billing

Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO

‘Do you need access to a lower cost of delivery? Do you have the opportunity to look at the ‘Art of the Possible?’

Implementation of an outsourcing strategy is never easy no matter what core reason lies behind the decision to outsource. Whether it is to strip back costs, add value to current processes or implement process improvement - BPO is never a bed of roses. For example: do you outsource first and have the provider fix processes and problems or should you fix the issues before you outsource? One of the many questions you may be currently chewing on if you are considering outsourcing.

In this FREE webinar – Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO. With experiences working with global organizations who partnered with Sutherland Global Services, he will candidly discuss some of the criteria which determined these organizations’ decision to select Sutherland as a BPO partner:

Cultural: Gaining trust and partnership, flexibility and adaptability
Financial: One price – inclusive of people, technology and governance
The Solution: Best fit delivery model with technology led transformation

But nothing new is without its challenges and this presentation will follow that journey. It will take us from initial steps and challenges, to tips on turning the corner, to and getting on the road to steady state, and to finally reach a stage managing and continuous improvement.

If you are a speaker intrigued by webinars as an income opportunity or an association desiring a non-dues revenue stream, join Lee Salz for this 60-minute webinar

You will learn how to:

* Straddle the fine line between free and for-fee webinars … not all content is saleable
* Use one question to select the most saleable content … what people will readily pay to learn from you
* Avoid the most common mistake that causes no one to sign-up for your webinars
* Engage the 3 prospective registrant types effectively - and at the right time - so they sign-up for your webinars
* Leverage the webinar buying hot zone … the window when most registrations occur
* Select a title for your webinar that passes a 4-prong test
* Design your most important marketing tool … the webinar description
* Choose the right webinar provider for your campaign

If you are a speaker intrigued by webinars as an income opportunity or an association desiring a non-dues revenue stream, join Lee Salz for this 60-minute webinar

You will learn how to:

* Straddle the fine line between free and for-fee webinars … not all content is saleable
* Use one question to select the most saleable content … what people will readily pay to learn from you
* Avoid the most common mistake that causes no one to sign-up for your webinars
* Engage the 3 prospective registrant types effectively - and at the right time - so they sign-up for your webinars
* Leverage the webinar buying hot zone … the window when most registrations occur
* Select a title for your webinar that passes a 4-prong test
* Design your most important marketing tool … the webinar description
* Choose the right webinar provider for your campaign