Purchase to Pay Automation: Goals and challenges in a global enterprise

Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?

Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:

- How to manage change regionally in line with the global enterprise
- Ways to gain stakeholder interest and developing user commitment
- How to achieve process centralization and system integration
- Techniques for tackling non-compliance
- A path to determine project success
- The top 5 lessons learnt and success factors from the UK regional implementation

How Can Your Organization Build a Scientific Roadmap to World Class Performance on the Key Business Outcomes?

Organizations lack science in managing, measuring and improving business processes. Attend this webinar to gain insight from Genpact’s OTC Practice Leader Mark Wood into how to achieve an end-to-end process view, and focus on improving effectiveness metrics rather than efficiency metrics. Learn how to measure some critical business outcomes, such as Revenue Dilution, as the opportunity gain is 5 to 10 times the impact achieved through reducing costs.

Join this webinar to find out how Genpact’s Order To Cash SEP can help you maximize business impact for your company. Key learnings from this session include:

A granular approach to process management and measurement

Critical business outcomes for the Order to Cash process including a deep dive into Revenue Dilution

Top performance measures and drivers and the linkages to business outcomes

Key process and technology Insights that significantly impact your business outcomes

This complimentary webinar will show participants how present-day technologies and the delivery model of international payroll outsourcing can improve efficiency and streamline business processes in International Payroll in synergy with your Global Strategy.

Based on the experience of a leading EMEA payroll provider, discover what processes can be improved while outsourcing payroll and hear the key points which should be considered both on the client and provider sides.

Combined with a client case study, this complimentary webinar hosted by Intercomp Global Services and SSON, will provide you with the tools to:

Drive down operational costs
Increase productivity
Plan your budget
Stay compliant both globally and locally

The Hackett Group, Colgate and SAP come together for the first time to present this SSON webinar and deliver best practice industry insights.

Shared services models are designed to improve efficiency and effectiveness, enabling organizations to save cost and drive a healthy level of process harmonization to the corporate landscape.

However, this may not always be easy to execute. Shared service organizations run by top-performing companies, like Colgate appear to have found their way to a sound and highly efficient service delivery across multiple streams of business processes. What is the key to their success?

Join us for this free, interactive webinar and take away key insights from:

Colgate: Looking at the journey to a highly efficient, future-oriented multifunctional shared services organization leveraging SAP technology

The Hackett Group on market observations of benefits and challenges in achieving operational excellence with multifunctional SSC

SAP: Looking at the delivery platform for multifunctional Shared Services and find out more about the SAP Shared Service Framework

Presenters: Tom Bangemann, Vice President Business Transformation, The Hackett Group

Tom has been with The Hackett Group for 8 years. He headed the European Advisory & Transformation businesses before focussing on business development and the globalization practice for EMEA. He also runs regional business development activities in central, eastern and northern Europe. Tom has worked on numerous advisory, consulting, auditing and benchmarking engagements in almost all functions of a company, with a deep expertise focus on the world-class performance of companies, especially in the Finance function. He also regularly appears on conferences as a chairman (in Europe, Asia, Middle East) and writes articles and books, e.g.“Shared Services in Finance & Accounting” published in February 2005. Tom chaired the Hungarian Shared Service Community for three years, and advises other shared service initiatives and company boards. Tom has a Masters degree in Business & Economics from the University of Hanover (Germany) and an Honor Citation for his studies at California State University. He previously worked for Arthur Andersen in Auditing and Consulting.

Pablo Avila, Associate Director, Colgate-Palmolive Pablo Avila is an Associate Director at Colgate-Palmolive, leading the Global IT Service Center Organization. He is currently responsible for the expansion of the IT Support Center to new geographies as well as its day to day operations. He also manages the implementation and support of IT Solutions for business Shared Services Centers. Pablo has 12 years of SAP experience in both technical and functional areas and participated, through roles of increased responsibilities, in several implementation projects around the world.

Bernhard Fischer VP Solution-Management Shared Services, SAP Bernhard Fischer is responsible for SAP’s solution strategy for Shared services and BPO. Prior to the Solution Management responsibility, Bernhard looked after the solution strategy, solution delivery and customers’ support at SAP’s B2B-subsidiary SAP Markets. Bernhard has been with SAP since 1990, executing a variety of responsibilities including software development for the R/3 system administration suite of tools, R/3 implementations in Europe and North America and the foundation of the regional support centers in Walldorf, Singapore and Shanghai. Before joining SAP he worked at Siemens-Nixdorf. Bernhard holds a masters degree in Physics at the Technical University of Karlsruhe.

About -

This Live and Interactive online training seminar will guide you through the fundamental changes being made to the treatment of UK VAT regarding International Services in 2010.

One recent delegate gave this feedback after attending this seminar: "It was brilliant not to have to waste time travelling, and to receive such a high quality seminar from my desk. I would definitely recommend this to other colleagues." H Stephens, Tax Manager, Liverpool University.

Each delegate will receive a free headset, free VAT book and free access to our online VAT Resource Centre.

The Seminar Covers -

* The Basic Rules Defined
* The Reverse Charge Rule
* The Key Services affected by the changes (Land Related Services, Performance Related Services, Work on Goods, Schedule 5/Intellectual Services, Transport, Intermediary, Transports Hire and Restaurant and Catering Services)
* Administrative Changes

After the seminar -

You will receive a free copy of The Authoritative Guide to VAT which is a book that is 346 Pages long and consists of 19 chapters. It will help everyone in your organisation who deals with Value Added Tax. It is a comprehensive guide to all aspects of VAT. It covers all the topics that are in ‘Tolley's Value Added Tax’ and ‘Tolley's VAT in Europe’ - to buy the latest editions of both of these books would cost in excess of £200.

You will also receive 12 months free access to The VAT Resource Centre which is an online information service that helps busy accountants, financial directors and anyone who has to work within the EC system of VAT to understand and comply with all the EC VAT rules. The cost of an annual subscription is usually £99.

Course Cost:

This seminar will be delivered over the Internet. The price to attend is £145. We will send every delegate a free starter pack the first time they book, which will ensure that you receive all aspects of the seminar to a professional standard.

Course Duration:

The seminar will last for 3 hours and will be divided into 6 sessions. There will be a short break between each session.