NelsonHall and buyingTeam recently ran a study involving 120 CPOs and CFOs from FTSE 100 organisations across Europe and the US to better understand procurement’s changing role within business today and tomorrow.

Focusing on indirect (or non-core / GNFR) procurement, the in-depth study identified a number of challenges and opportunities for global businesses in realising maximum benefits from indirect expenditure.

Nearly 60% of Board level executives, perceived indirect procurement's importance as moderate to low (or putting it another way, place little importance on the value that indirect procurement can deliver back to the business).

However, experience has shown that better managed indirect expenditure can deliver significant profit improvements, reduce the levels of risk to which organisations are exposed, and positively influence buying behaviours across the organisation.

So why isn’t indirect procurement higher up senior executives agenda and how can organisations overcome these perceptual challenges?

During the 60 minute discussion you will hear:
- Current perceptions of the indirect procurement function and its desired future role within the organization
- The challenges currently faced by the indirect procurement function
- The business value that can be derived through indirect procurement
- The role of procurement outsourcing in enabling the indirect procurement function to take on a business partner role within the organisation.

NorthgateArinso and SAP invite you to a 60-minute Virtual Briefing about Integrated Talent Management.

During this interactive webinar, you will discover how integrated talent management supports the process of finding, nurturing, rewarding and retaining the best people and talent within your organization, through integrating HR processes.

A panel of HR experts will explain why integration really matters. Weaving individual Talent Management processes together into a consolidated system will let you uncover the benefits of enterprise-wide talent management, such as:

- How performance management can help optimize compensation planning
- How succession planning helps you to educate & develop future leaders by learning
- How global HR administration and data management leverages your HR investment across all Talent Management processes

PLUS: Enjoy a live demo of how euHReka handles key transactions in HR administration, payroll and talent management in an intuitive, fast, flexible and smartly integrated way.

What's in it for you?

- Learn more about the added value of integrated Talent Management
- Observe how easy it is to efficiently manage the life-cycle of your workforce
- Participate in a global forum and interact with fellow HR/IT decision makers and subject matter experts

Purchase to Pay Automation: Goals and challenges in a global enterprise

Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?

Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:

- How to manage change regionally in line with the global enterprise
- Ways to gain stakeholder interest and developing user commitment
- How to achieve process centralization and system integration
- Techniques for tackling non-compliance
- A path to determine project success
- The top 5 lessons learnt and success factors from the UK regional implementation

Historically, companies have viewed billing strictly from an operations perspective -- get invoices and statements out the door as efficiently and cost-effectively as possible. But did you realize there are strategic considerations to the billing function as well - ranging from enhanced customer retention, brand loyalty and cross-selling opportunities along with improved cash flow, dispute management and customer service? From this perspective, it's not just about bills going out; it's also about cash coming in.

Here’s your FREE pass to join an expert panel for an interactive discussion on the operational and strategic benefits of billing. Hear from a panel of experts on how companies are leveraging new billing processes not only to improve their operations but also to support their strategic objectives.

Panel includes: Tracy Garrett, Shared Services A/R Manager, Oldcastle APG
- Rob Hollenbach, Director Shared Services, IDEXX Laborato
- Megan Locke, Credit Supervisor, Chiquita Brands Int'l
- Mitch Rose, VP Marketing, Billtrust

Key topics will include:

- Paper and electronic bill delivery channels
- Advanced electronic bill delivery channels
- Key factors to consider when outsourcing invoice and statement delivery
- Advanced technology for online invoice presentment and payment
- Operational and strategic benefits of outsourced billing

Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO

‘Do you need access to a lower cost of delivery? Do you have the opportunity to look at the ‘Art of the Possible?’

Implementation of an outsourcing strategy is never easy no matter what core reason lies behind the decision to outsource. Whether it is to strip back costs, add value to current processes or implement process improvement - BPO is never a bed of roses. For example: do you outsource first and have the provider fix processes and problems or should you fix the issues before you outsource? One of the many questions you may be currently chewing on if you are considering outsourcing.

In this FREE webinar – Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO. With experiences working with global organizations who partnered with Sutherland Global Services, he will candidly discuss some of the criteria which determined these organizations’ decision to select Sutherland as a BPO partner:

Cultural: Gaining trust and partnership, flexibility and adaptability
Financial: One price – inclusive of people, technology and governance
The Solution: Best fit delivery model with technology led transformation

But nothing new is without its challenges and this presentation will follow that journey. It will take us from initial steps and challenges, to tips on turning the corner, to and getting on the road to steady state, and to finally reach a stage managing and continuous improvement.

How Can Your Organization Build a Scientific Roadmap to World Class Performance on the Key Business Outcomes?

Organizations lack science in managing, measuring and improving business processes. Attend this webinar to gain insight from Genpact’s OTC Practice Leader Mark Wood into how to achieve an end-to-end process view, and focus on improving effectiveness metrics rather than efficiency metrics. Learn how to measure some critical business outcomes, such as Revenue Dilution, as the opportunity gain is 5 to 10 times the impact achieved through reducing costs.

Join this webinar to find out how Genpact’s Order To Cash SEP can help you maximize business impact for your company. Key learnings from this session include:

A granular approach to process management and measurement

Critical business outcomes for the Order to Cash process including a deep dive into Revenue Dilution

Top performance measures and drivers and the linkages to business outcomes

Key process and technology Insights that significantly impact your business outcomes

In the current economic scenario, visionary CFO’s are looking at building “best in class” Source to Pay (S2P) operations to lead and support their enterprise savings mandates. As a result it will not be unusual to see the CPO’s and procurement leaders’ Spend Under Management (SUM) initiatives strategically placed on the “board room agenda”.

CFO’s will collaborate with CPO’s to provide leadership, vision and spend under management control strategies in S2P processes to achieve true bottom line impact. Their new mandate will be integrating procurement best practices across the enterprise’s business functions and P&L’s, penetrating spend control processes deeper than before.

CFO’s will also expect the savings realized from SUM initiatives to provide resources for a self-funding, P&L neutral approach with accelerated ROI results so that current budgets are not negatively impacted.

In this complimentary webinar, Genpact will discuss the new paradigm which takes an enterprise and business P&L level view of S2P’s integrated processes and ties them to business outcomes such as Working capital optimization, TCO reduction and on-time availability of material and services in a self funding approach.