NorthgateArinso and SAP invite you to a 60-minute Virtual Briefing about Integrated Talent Management.

During this interactive webinar, you will discover how integrated talent management supports the process of finding, nurturing, rewarding and retaining the best people and talent within your organization, through integrating HR processes.

A panel of HR experts will explain why integration really matters. Weaving individual Talent Management processes together into a consolidated system will let you uncover the benefits of enterprise-wide talent management, such as:

- How performance management can help optimize compensation planning
- How succession planning helps you to educate & develop future leaders by learning
- How global HR administration and data management leverages your HR investment across all Talent Management processes

PLUS: Enjoy a live demo of how euHReka handles key transactions in HR administration, payroll and talent management in an intuitive, fast, flexible and smartly integrated way.

What's in it for you?

- Learn more about the added value of integrated Talent Management
- Observe how easy it is to efficiently manage the life-cycle of your workforce
- Participate in a global forum and interact with fellow HR/IT decision makers and subject matter experts

Purchase to Pay Automation: Goals and challenges in a global enterprise

Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?

Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:

- How to manage change regionally in line with the global enterprise
- Ways to gain stakeholder interest and developing user commitment
- How to achieve process centralization and system integration
- Techniques for tackling non-compliance
- A path to determine project success
- The top 5 lessons learnt and success factors from the UK regional implementation

Historically, companies have viewed billing strictly from an operations perspective -- get invoices and statements out the door as efficiently and cost-effectively as possible. But did you realize there are strategic considerations to the billing function as well - ranging from enhanced customer retention, brand loyalty and cross-selling opportunities along with improved cash flow, dispute management and customer service? From this perspective, it's not just about bills going out; it's also about cash coming in.

Here’s your FREE pass to join an expert panel for an interactive discussion on the operational and strategic benefits of billing. Hear from a panel of experts on how companies are leveraging new billing processes not only to improve their operations but also to support their strategic objectives.

Panel includes: Tracy Garrett, Shared Services A/R Manager, Oldcastle APG
- Rob Hollenbach, Director Shared Services, IDEXX Laborato
- Megan Locke, Credit Supervisor, Chiquita Brands Int'l
- Mitch Rose, VP Marketing, Billtrust

Key topics will include:

- Paper and electronic bill delivery channels
- Advanced electronic bill delivery channels
- Key factors to consider when outsourcing invoice and statement delivery
- Advanced technology for online invoice presentment and payment
- Operational and strategic benefits of outsourced billing

Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO

‘Do you need access to a lower cost of delivery? Do you have the opportunity to look at the ‘Art of the Possible?’

Implementation of an outsourcing strategy is never easy no matter what core reason lies behind the decision to outsource. Whether it is to strip back costs, add value to current processes or implement process improvement - BPO is never a bed of roses. For example: do you outsource first and have the provider fix processes and problems or should you fix the issues before you outsource? One of the many questions you may be currently chewing on if you are considering outsourcing.

In this FREE webinar – Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO. With experiences working with global organizations who partnered with Sutherland Global Services, he will candidly discuss some of the criteria which determined these organizations’ decision to select Sutherland as a BPO partner:

Cultural: Gaining trust and partnership, flexibility and adaptability
Financial: One price – inclusive of people, technology and governance
The Solution: Best fit delivery model with technology led transformation

But nothing new is without its challenges and this presentation will follow that journey. It will take us from initial steps and challenges, to tips on turning the corner, to and getting on the road to steady state, and to finally reach a stage managing and continuous improvement.

How Can Your Organization Build a Scientific Roadmap to World Class Performance on the Key Business Outcomes?

Organizations lack science in managing, measuring and improving business processes. Attend this webinar to gain insight from Genpact’s OTC Practice Leader Mark Wood into how to achieve an end-to-end process view, and focus on improving effectiveness metrics rather than efficiency metrics. Learn how to measure some critical business outcomes, such as Revenue Dilution, as the opportunity gain is 5 to 10 times the impact achieved through reducing costs.

Join this webinar to find out how Genpact’s Order To Cash SEP can help you maximize business impact for your company. Key learnings from this session include:

A granular approach to process management and measurement

Critical business outcomes for the Order to Cash process including a deep dive into Revenue Dilution

Top performance measures and drivers and the linkages to business outcomes

Key process and technology Insights that significantly impact your business outcomes

Latin America is becoming an increasingly popular destination for organizations looking to establish shared service centers, either serving domestic markets or as part of regional or even global shared services strategies.

LATAM has also become the focus of growing interest on the part of major outsourcing providers whose entry into the market has had knock-on consequences across the board

Have you currently got a shared service center in the region or are you thinking of outsourcing services there? If the answer is yes, then join this complimentary webinar and gain knowledge in:

Shared Service Centers, either Captive or Outsourced - create benefits and risks beyond what most companies consider in their Feasibility Analysis and Business Case. Understand how to leverage the benefits and mitigate the risks to create real value.

Quality, Control, Security, Contingencies, Taxes - a sample of what should be considered in the analysis, design and operation of any SSC. Find out how to remain compliant when implementing a SSC in LATAM

Reap the benefits and diminish the challenges when choosing the location - Discover what makes LATAM different

Hear lessons learnt from dozens of SSC implementations and operations in LATAM and around the world

This complimentary webinar will show participants how present-day technologies and the delivery model of international payroll outsourcing can improve efficiency and streamline business processes in International Payroll in synergy with your Global Strategy.

Based on the experience of a leading EMEA payroll provider, discover what processes can be improved while outsourcing payroll and hear the key points which should be considered both on the client and provider sides.

Combined with a client case study, this complimentary webinar hosted by Intercomp Global Services and SSON, will provide you with the tools to:

Drive down operational costs
Increase productivity
Plan your budget
Stay compliant both globally and locally

The Hackett Group, Colgate and SAP come together for the first time to present this SSON webinar and deliver best practice industry insights.

Shared services models are designed to improve efficiency and effectiveness, enabling organizations to save cost and drive a healthy level of process harmonization to the corporate landscape.

However, this may not always be easy to execute. Shared service organizations run by top-performing companies, like Colgate appear to have found their way to a sound and highly efficient service delivery across multiple streams of business processes. What is the key to their success?

Join us for this free, interactive webinar and take away key insights from:

Colgate: Looking at the journey to a highly efficient, future-oriented multifunctional shared services organization leveraging SAP technology

The Hackett Group on market observations of benefits and challenges in achieving operational excellence with multifunctional SSC

SAP: Looking at the delivery platform for multifunctional Shared Services and find out more about the SAP Shared Service Framework

Presenters: Tom Bangemann, Vice President Business Transformation, The Hackett Group

Tom has been with The Hackett Group for 8 years. He headed the European Advisory & Transformation businesses before focussing on business development and the globalization practice for EMEA. He also runs regional business development activities in central, eastern and northern Europe. Tom has worked on numerous advisory, consulting, auditing and benchmarking engagements in almost all functions of a company, with a deep expertise focus on the world-class performance of companies, especially in the Finance function. He also regularly appears on conferences as a chairman (in Europe, Asia, Middle East) and writes articles and books, e.g.“Shared Services in Finance & Accounting” published in February 2005. Tom chaired the Hungarian Shared Service Community for three years, and advises other shared service initiatives and company boards. Tom has a Masters degree in Business & Economics from the University of Hanover (Germany) and an Honor Citation for his studies at California State University. He previously worked for Arthur Andersen in Auditing and Consulting.

Pablo Avila, Associate Director, Colgate-Palmolive Pablo Avila is an Associate Director at Colgate-Palmolive, leading the Global IT Service Center Organization. He is currently responsible for the expansion of the IT Support Center to new geographies as well as its day to day operations. He also manages the implementation and support of IT Solutions for business Shared Services Centers. Pablo has 12 years of SAP experience in both technical and functional areas and participated, through roles of increased responsibilities, in several implementation projects around the world.

Bernhard Fischer VP Solution-Management Shared Services, SAP Bernhard Fischer is responsible for SAP’s solution strategy for Shared services and BPO. Prior to the Solution Management responsibility, Bernhard looked after the solution strategy, solution delivery and customers’ support at SAP’s B2B-subsidiary SAP Markets. Bernhard has been with SAP since 1990, executing a variety of responsibilities including software development for the R/3 system administration suite of tools, R/3 implementations in Europe and North America and the foundation of the regional support centers in Walldorf, Singapore and Shanghai. Before joining SAP he worked at Siemens-Nixdorf. Bernhard holds a masters degree in Physics at the Technical University of Karlsruhe.

In the current economic scenario, visionary CFO’s are looking at building “best in class” Source to Pay (S2P) operations to lead and support their enterprise savings mandates. As a result it will not be unusual to see the CPO’s and procurement leaders’ Spend Under Management (SUM) initiatives strategically placed on the “board room agenda”.

CFO’s will collaborate with CPO’s to provide leadership, vision and spend under management control strategies in S2P processes to achieve true bottom line impact. Their new mandate will be integrating procurement best practices across the enterprise’s business functions and P&L’s, penetrating spend control processes deeper than before.

CFO’s will also expect the savings realized from SUM initiatives to provide resources for a self-funding, P&L neutral approach with accelerated ROI results so that current budgets are not negatively impacted.

In this complimentary webinar, Genpact will discuss the new paradigm which takes an enterprise and business P&L level view of S2P’s integrated processes and ties them to business outcomes such as Working capital optimization, TCO reduction and on-time availability of material and services in a self funding approach.