Omni launched its European office in October 2009. To increase sales in the region and provide enhanced local support, Omni is looking for partners in the UK, Germany, Austria, Switzerland and across all of Europe.
If your company is active in the areas of identity management or customer relationship management (CRM) – both in terms of software sales and support activities – Omni EMEA invites you to participate in this orientation and training seminar. 

Who Should Attend:

• IT Directors, Help Desk Managers and Security Managers
• CRM Specialists
• Network and Email Administrators
• Operations and Sales Directors
• Microsoft MVPs

 Lernen Sie den Funktionsumfang und die Neuerungen in eControl 3.5 kennen.

eControl erlaubt Administratoren schnell, einfach und sicher zeitraubende Routine-Aufgaben wie Management, Provisionierung und Nutzer-Selbstverwaltung in Active Directory, Exchange, eDirectory und GroupWise an nicht-technische Mitarbeiter zu delegieren - OHNE spezielle Zugangsberechtigungen, OHNE Administratoren-Rechte und OHNE Zugang zu Microsoft Management Konsole, Task Pads, ConsoleOne oder iManager einräumen zu müssen.
 

Need to delegate management, provisioning, user self-service and audit tasks for Active Directory, Exchange, eDirectory, GroupWise, M+Guardian, M+Archive, ZENworks and Microsoft Terminal Server to non-technical staff? Attend this Omni webinar to learn how eControl 3.5 delivers a simplified alternative to Microsoft Management Console (MMC), Task Pads, ConsoleOne and iManager for resetting passwords, releasing intruder lockout, managing proxy access, and more. 
Designed for non-technical users, eControl empowers front-line staff to carry out delegated management tasks with NO administrator rights and minimal training. Administrators have full control over users' task and search authority. All changes are written to an audit log. eControl has now been expanded to deliver web-based management for Microsoft Terminal Services, ZENworks, Novell Storage Manager, M+Archive and M+Guardian 

Identifying your audience and creating content to meet their needs.

In a perfect world, you have the time to create all the content for all possible users of your products.

No one has product schedules that allow for that; everyone has to make decisions about what content is needed and what can be ignored.

Creating the wrong content for the wrong user is as bad as creating nothing at all. So how do you know?

This free tool-independent webinar explores:
• What kind of users are there?
• What sort of information does each group need?
• How do you know if your content is the right content for your users?
• Are there users you can ignore? If so, who are they and why can you ignore them?
• How do you make the business case for ignoring some users?
• How can knowing your audience reduce schedule and project costs?

You spend a lot of time creating user documentation. This webinar will help you learn to use that time wisely, make your users happy, and possibly reduce documentation schedules.

All you need to connect to the Webinar is an internet-connected computer and speakers.

About the presenter
Sharon Burton is product manager/product evangelist with Madcap Software. She oversees Blaze, Analyzer, and X-Edit,  as well as other products yet to arrive. Sharon is a nationally recognized practitioner, business expert, and speaker in the field of technical communication.

As of 2009, she is an Associate Fellow with the Society for Technical Communication. Sharon also teaches Technical Communication to engineering students at UC Riverside.

This webinar will be recorded and will be available after the event. The recorded version is not like asking questions in real time, but you will get the information if you cannot attend. To make sure you get that link, sign up for this webinar.

Simplified Technical English (STE) is an international standard that has been a success story for the aerospace industry.

Like other controlled languages, it can reduce page count, decrease translation expense, and improve comprehension among non-English audiences. But is it appropriate for you? 

This webinar will explore the rationale behind simplified languages, reviewing their advantages and their perennial challenges. It will also discuss some of the types of grammar and vocabulary checking software available in today's market.

About the presenter
Brenda Huettner is an independent technical communication consultant who specializes in increasing awareness of the benefits of quality documentation. For the past 25 years, she’s worked as a writer, editor, trainer, and manager, for both software and hardware companies.

Huettner is a Fellow of the Society for Technical Communicatin, a Senior Member of IEEE active in the IEEE Professional Communication Society and the Technology Management Council, and belongs to the Usability Professionals Association.

About this webinar
This webinar will be recorded and will be available after the event. The recorded version is not like asking questions in real time, but you will get the information if you cannot attend. To make sure you get that link, sign up for this webinar.

The global economic crisis has made integrated talent management a mission-critical business priority. In fact, results from Softscape's fourth annual global HR survey reveal that three of four companies now view integrated talent management as mission critical. In this Talent Management magazine webinar, Steve Bonadio, Senior Director of Product Marketing at Softscape, will offer advice and best practice strategies to attendees based on their peers' views of strategies, initiatives, challenges, plans and goals for 2009. Key topics will include the top initiatives for cost containment, why identifying high performers is more important than ever and strategies for improving productivity and employee engagement.