training
Measuring EEO Compliance
The Equal Employment Advisory and Litigation Support Division of MCG is pleased to announce the launch of a new education resource: vidEEO. vidEEO is designed to help individuals and organizations understand their compliance and legal responsibilities, measure quantitatively where they’re at, give them practical ways to improve, and show that meeting those responsibilities not only avoids litigation but improves their bottom line.
Each month, we’ll bring you a new vidEEO webinar on a different aspect of EEO compliance. The program is based on the format popularized by TED – presentations are 18 minutes in length and deliver the best content available. All of the content will be released under a Creative Commons license, so the vidEEOs can be freely shared and reposted.
The first vidEEO presentation focus on measuring EEO compliance. We’ll discuss some of the difficulties involved in measuring compliance and provide a bottom line solution. We’ll also talk about presentation of compliance metrics and the use of infographics.
The presentation will take place on Tuesday, September 7 at 2PM Eastern. Captioning will be provided. The presentation is available at no charge, but to participate you must register; you can register at at our WebEx site.
For those unable to attend the live event, the presentation will be made available in its entirety on the vidEEO home page, http://www.vidEEO.info immediately following the presentation.
vidEEO is sponsored by The Proactive Employer and the Equal Employment Advisory and Litigation Support Division of MCG.
The Basics of the 1031 Tax-Deferred Exchange
This webinar will discuss the basics of the 1031 exchange process. Topics will include:
- Definition of a 1031 Exchange
- Like-Kind Defined
- Capital Gains & Boot
- Completing a successful 1031 Exchange
- Timeframes in a 1031 Exchange
- Selecting a Qualified Intermediary
The audio portion of the webinar will be broadcast over your computer's speakers and via telephone. You may choose to call in and ask questions or you may listen to the webinar over the internet and enter questions via text.
Not available in all U.S. jurisdictions.
AuditPro - tool for software asset management
Product overview (including all modules): AuditPro basic overview including all modules and most popular functions. Focused also on most popular AuditPro module Performance monitor
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AuditPro is a professional tool for Software Asset Management, which can be used easily and quickly to conduct a software audit of an entire company, to introduce necessary evidences and processes according latest SOM and ISO 19770 rules, and block the use of illegal software within any organization from 10 to thousands of PC.
With AuditPro it is even possible to make an effective use of all IT resources, make an optimal decision about investing into software, hardware, and effectively satisfy the demands of individual users. AuditPro is offering everything that IT specialists and managers need for their everyday use, and thanks to its unique concept based on latest Microsoft technologies and development tools, the implementation and integration of AuditPro with current systems even in large organization is days instead of months and the return from the AuditPro investment can be expected within weeks.
IT managers CIO`s and others, will gain fast and easy control over an entire computer and other asset, which comes under their management. To help them save time and money, AuditPro provides real-time enterprise solution, ready-to-use outputs, reports and analyzes the critical data of your company's computers, licenses, jobs, printers, toner cartridges and all other office investments to ensure that you get the most out of your budget. AuditPro reduces help desk costs by giving support staff instant information about individual PC configurations and software installation, enforces desktop standards by identifying and blocking applications that pose a security risk, upgrades network performance and improves user productivity.
A Czech product, AuditPro is becoming a well recognized international player. Both the Internet sales of the English version via the internet as well as through its own distribution network in Europe are growing dynamically. By the end of 2009, 700,000 licenses had already been sold in 12 countries and international sales represented a third of the entire sales, to which 6 language translations of the system contributed. We are no.1 SAM solution not only in the Czech and Slovak Republics but also in Poland, Russia and other countries over our distribution partners
Best Practices in Call Center Scheduling
Monet Software will host a webinar on Thursday, August 5, 2010 at 10 AM PST with the topic “Best Practices in Call Center Scheduling”. The webinar is based on the premise that optimal call center performance starts with an optimal schedule. Industry expert, Chuck Ciarlo who successfully owned and operated multiple call centers, will talk about the following topics:
- Schedule optimization: How to properly handle call, non-call activities and exceptions, breaks, lunches, training, etc.
- Forecasting: How to deal with call volume fluctuations and adjust schedules
- Schedule adherence: How to set goals, measure adherence and keep agents motivated to adhere to schedules.
Those interested in attending this complimentary webinar can register prior to the event at http://www.monetsoftware.com/Why-Monet/Webinars/.
Using LinkedIn for New Business Development
Learn how to increase your New Business Pipeline by Labor Day!
If you or your sales team need more qualified appointments and a boost in sales then you need to tune into this Webinar.
In this Complimentary Webinar: Dean DeLisle, Founder and CEO of Forward Progress, will give you the Top 10 Techniques from their new Sales Program which uses LinkedIn as a core “Business Development Tool”.
ALL registrants and attendees will get access to the recording and materials.
Forward Progress has trained over 10,000 people on increasing targeted appointments therefore closing more sales – directly from LinkedIn!
With over 70,000,000 professionals on LinkedIn, you are closer to your targeted sales prospects than you think. Learn how to find them before your competitors do. You will also see what it takes to get THEM to find YOU – all while using LinkedIn less than 20 minutes a day!
In this brief session you will learn:
- Key profile settings
- Optimal LinkedIn system settings
- To find new business channels
- What content you need to use
- Where people search for experts
- What online leads look like
- How to organize your new leads
- How to track your success
- Free NEW tools to access
“Dean DeLisle is one of the foremost experts on using Social Networks for effective business marketing. Others offer introduction classes which provided me no value. Dean’s program got me up and running with immediate results to my bottom line.” — Darlene Ziebell, Executive Coach, Ziebell Enterprises, Inc.
Don’t miss this very new and exiting overview from the new Sales Training Programs being offered by Forward Progress.
We look forward to seeing you online in class!
Laboratory Investigation Out-of-Specification Results
In this Laboratory Investigation training learn what constitutes an OOS observation, what are the guidance's process & Steps to be taken in the laboratory in the event of an OOS observation.
Why Should You Attend:
Inadequate procedures for laboratory Out-of-specification (OOS) investigations remain high on the list of FDA observations. The FDA has issued a guidance on the topic, OOS procedures and investigations are still a topic of FDA Investigator review and findings. An out-of-specification laboratory observation triggers emotional and political actions that inhibit a productive investigation with a timely conclusion.
There is still confusion in the laboratories as to how an out-of-specification result should be handled and investigated. In this webinar we will discuss the investigation that goes on within the laboratory. Although the focus will be on the FDA Guidance, the discussion will include suggestions for a process that will meet the FDA expectations.
Areas Covered in the Seminar:
- Regulations and Guidances that will be covered (FDA, EU, Canada, WHO, ICH, other).
- US.
- 21CFR211.160
- FDA Guidance to the Industry: Investigating Out-of-Specification (OOS) Test Results for Pharmaceutical Production
- ICH.
- Q7; 11.1
- Canada.
- C.02.015
Note: Use this Promo Code(103038) to avail Discount of 10% on LIVE Purchase.
System Based Inspections - The Laboratory Control System
Understanding of Laboratory control system as mentioned in System Based Inspection Guidances and how to use Laboratory control system to evaluate your laboratory.
Why Should You Attend:
Recent FDA 483 Inspection Reports and Warning Letters include many observations that demonstrate that there is a focus on compliance in the laboratory. FDA Investigators evaluate compliance to the CGMPs based on inspectional guidance outlined in two Compliance Policy Guides that provide the basis for system based inspections. One of the six systems defined in these inspectional guidances is the Laboratory Control System. The Laboratory Control System, as defined in these guidances establish the current FDA interpretation of programs that should be in place.
In this webinar we will discuss the Laboratory Control System, as identified in the System Based Inspection guidances. Discussion will be based on the five components of any system: Men, Materials, Machines, Methods, and Measurements, and how the inspectional guidance relates to each of these components.
Areas Covered in the Seminar:
- Regulations and Guidances that will be covered (FDA, EU, Canada, WHO, ICH, other).
- US- 21CFR211.160 , CPGM 7356.002 , CPGM 7345.848.
- Why the FDA uses a Systems approach to inspections.
- The six systems.
- The Laboratory Control System.
- Procedures, Records and Practices – The basics for all programs.
- Laboratory Control System Components.
- Using the Laboratory Control System to evaluate your laboratory.
Note: Use this Promo Code(102134) to avail Discount of 10% on LIVE Purchase.
Generational Challenge: Managing the Generation Mix
Understand as a HR personnel or a supervisor, how you can blend the differences of multiple generations working in a team and stay within legal compliance.
Why Should You Attend:
“When differences are encouraged, productivity & creativity increase.”
For the first time in the world of work, we have a new situation to deal with: four generations working side by side. Each generation has its own unique work style & key motivators. How can managers get these generations to work well together? In this program, Judi Clements shows you how to identify & lead the diverse individuals & teams in your organization. Through a series of interesting case studies, discussions, & research, you'll experience the difference between the way the generations think & work, and you'll learn how to make these differences blend, not collide, while staying within legal compliance.
Areas Covered in the Seminar:
- Distinguish between “stereotypes” & “generalizations”.
- Utilize generalizations to understand the generation mix.
- Distinguish between 4-generations in the workplace.
- Pinpoint historical & cultural influences that have shaped each generation's traits.
- Embrace the principle of “Generational Tolerance”.
- Identify each generation's workstyle, values, & motivators.
- Pinpoint key areas of generational differences.
- Describe how these areas account for differences on the job.
- Distinguish between how the generations want and need to be managed.
- Master 8-Intergenerational “Management Best Practices”.
Documentation & Discipline: If It Wasn’t Documented, It Didn’t Happen
This program helps managers master the art and science of performance documentation. Learn how to write behavioral documentation that protects your organization while promoting better performance from employees.
Why Should You Attend :
In our litigious society, it has become more & more important for supervisors to know how to document & discipline employees to avoid law suits and manage employee performance effectively. In this program, Judi gives managers a “crash course” in safe, legal, & effective disciplinary practices & documentation. You'll learn how to separate poor performance from poor attitude, counsel employees, & write Performance Improvement Plans. You'll learn how to keep a legal Performance Log to document both good & substandard performance. You'll learn how to implement your organization's disciplinary policy with confidence & accuracy.
Areas Covered in the seminar :
- Avoid the negative consequences of inadequate documentation & discipline.
- Utilize the range of disciplinary options.
- Respond quickly and appropriately to common disciplinary infractions.
- Keep a legal Performance Log.
- Counsel poor performers to encourage performance improvement.
- Distinguish between subjective and objective documentation.
- Work with employees to develop Performance Improvement Plans.
Note: Use this Promo Code(101299) to avail Discount of 10% on LIVE Purchase.
Food Recalls - Planning and conducting a Food Recall and Crisis Communication
In this Food Recall training learn how to create a crisis response plan, data gathering, investigation phase specifics and how to communicate under different scenarios.
Why Should You Attend :
Reacting is the norm but anticipating and preparing are what's needed. Creating a robust process that will protect both the consumer and the company's reputation requires careful planning and the active involvement of each department. Another crucial element is communication, with the public as well as customers and shareholders. The risk posed by the product is one important element but anticipating the consumer's reaction is key. Whether they respond with disinterest to a serious hazard versus outrage requires a different communication strategy. As well, the messages sent at the outset of the recall will be different than when the regulator gets involved and different again as the recall reaches a conclusion.
The course will describe how to create the most comprehensive Recall Plan (or Crisis Response Plan).Once the process has been documented we will review the Data Gathering / Investigation phase specifically and give examples of microbiological studies (e.g. Listeria monocytogenes) important issues to be remembered. We will discuss what are the best practices of an effective crisis communication. We will discuss the roles and approaches under different crisis scenarios.
Areas Covered in the Seminar :
- Why should we have a Crisis Response Plan.
- How to create a flow diagram of the steps in a product recall.
- Develop list of team members' roles and responsibilities at each step.
- Understand product recovery vs product recall and its classification.
- Example of the recent product recall and its trickledown effect.
- Example of investigation process of a Listeria outbreak.
- Review the best practice for effective Crisis Communication.
- Outline the responses / approaches based on a variety of crisis scenarios.
- Questions and discussion: What do you see your role to be and the others in your company and add suggestions.
Note: Use this Promo Code(101776) to avail Discount of 10% on LIVE Purchase.

