Would your project or organizational policies and procedures (P&P) poop out at parties? Are you still reading and writing P&P in paragraphs with academic outlines accessible in dusty binders or in pdfs?

In this highly engaging and at times humorous presentation, filled with resources, anecdotes, and examples, you will discover…

• what's causing P&P Communication to become more popular for learning and performance
• a framework for understanding P&P communication in organizations and managing P&P documentation projects
• different approaches, styles, and formats for presenting P&P content, and which to use for effective e-content
• what it takes to have a P&P house-broken culture to transform organizational performance
• myths, trends, resources, benefits, and tips for effective P&P communication in today’s workplace
• how to expand your role and career through P&P communication

About the presenter
Raymond E. Urgo is an internationally recognized expert, consultant, and educator on the development, communication, and management of policies and procedures (P&P) systems and information in organizations.

For his international leadership in P&P, he holds the honorary rank of fellow in the Society for Technical Communication. In 1993 he founded the world’s largest group of P&P specialists.  For UCLA Extension, he designed and delivers the world’s first Web-based continuing education course on P&P. 

As principal of Urgo & Associates, he provides policies and procedures consulting services to organizational leaders, and coaching and mentoring services to professionals. Further information can be found at www.urgoconsulting.com.

About the webinar
All you need to connect to the Webinar is an internet-connected computer and speakers.

This webinar will be recorded and will be available after the event. The recorded version is not like asking questions in real time, but you will get the information if you cannot attend. To make sure you get that link, sign up for this webinar.