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Increase Call Center Revenues Through More Accurate Scheduling

Submitted by Anonymous on Mon, 01/25/2010 - 17:23
02/04/2010 10:00 am
02/04/2010 11:00 am
America/Los Angeles

Increase Revenues Through More Accurate Scheduling

Webinar: Learn how to increase inbound call center revenues through scheduling best practices.

Free webinar on Thursday, February 04, 2010 at 10:00 a.m. PST
Reserve your spot and register now http://www.monetsoftware.com/Why-Monet/Webinars/

Industry expert, Chuck Ciarlo who successfully owned and operated multiple call centers, will show you:

1. How forecasting, scheduling and agent adherence impacts revenues

2. How to monitor and manage key scheduling metrics to increase revenues

3. How a workforce management solution helps you automate this process

Please join us for this informative webinar. Register now.

Title: Increase call center revenues through more accurate scheduling (Chuck Ciarlo, CEO Monet Software Inc.)

Date: Thursday, February 4, 2010

Time: 10:00 AM - 11:00 AM PDT

After registering you will receive a confirmation email containing information about joining the Webinar.

Webinar Presenters: 
Chuck Ciarlo
Webinar URL: 
Call center workforce management and scheduling webinar
Your rating: None
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Tags:
  • business
  • call center
  • cloud computing
  • customer service
  • scheduling software
  • software
  • workforce management software


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