Quality issues or product failures can cause manufacturing shut-downs, customer complaints, regulatory issues or even legal disputes. Common problems include contamination, off-flavors/colors/odors, toxic substances, migration/leaching or packaging failures.

This course covers:

Possible causes of quality failures
Specific case studies illustrating solutions
Product recall/risk management
How to get your food safety system back on track after a quality failure
We will also examine how analytical data is used to resolve food safety issues. Finally, we will explore reasons that a manufacturer may need to use an outside laboratory and important questions to ask when choosing an independent lab. This includes questions about routine vs. non-routine testing, quality, communication, turnaround time, cost and final deliverables.