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« Week of June 7, 2009 »
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Creating policies & procedures that get used - Making your business run more effectively
Start: 06/09/2009 9:00 am

Would your project or organizational policies and procedures (P&P) poop out at parties? Are you still reading and writing P&P in paragraphs with academic outlines accessible in dusty binders or in pdfs?

In this highly engaging and at times humorous presentation, filled with resources, anecdotes, and examples, you will discover…

  • what's causing P&P Communication to become more popular for learning and performance
  • a framework for understanding P&P communication in organizations and managing P&P documentation projects
  • different approaches, styles, and formats for presenting P&P content, and which to use for effective e-content
  • what it takes to have a P&P house-broken culture to transform organizational performance
  • myths, trends, resources, benefits, and tips for effective P&P communication in today’s workplace
  • how to expand your role and career through P&P communication

About the presenter
Raymond E. Urgo is an internationally recognized expert, consultant, and educator on the development, communication, and management of policies and procedures (P&P) systems and information in organizations.

For his international leadership in P&P, he holds the honorary rank of fellow in the Society for Technical Communication. In 1993 he founded the world’s largest group of P&P specialists.  For UCLA Extension, he designed and delivers the world’s first Web-based continuing education course on P&P. 

As principal of Urgo & Associates, he provides policies and procedures consulting services to organizational leaders, and coaching and mentoring services to professionals. Further information can be found at www.urgoconsulting.com.

About the webinar
All you need to connect to the Webinar is an internet-connected computer and speakers.

This webinar will be recorded and will be available after the event. The recorded version is not like asking questions in real time, but you will get the information if you cannot attend. To make sure you get that link, sign up for this webinar.

Pandemic Preparedness for Nonprofits: Know Your Plan
Start: 06/09/2009 11:30 am
End: 06/09/2009 1:00 pm

If you’ve been paying attention to the news, you’ve heard a lot about the pandemic swine flu. But with all the media attention, it’s hard to separate the hype from the real information. How threatening is a pandemic to you and your business? Everyday life won’t be the same during a pandemic. What can you expect? And what can you do to prepare your workforce?

Participants will delve into a comprehensive review of this critical subject to:
--Develop a basic understanding of pandemic preparedness and the importance of business planning:
--Uncover the significance of communicating regularly with employees before, during and after a pandemic; and
--Understand how businesses can help employees deal with a severe pandemic.

AGENDA:
Pandemic Planning as a Strategic Issue: The Operational Impact
Assess the Company’s Strategic Vulnerabilities: Preparation for Protection
Why This is Important
Three Key Issues: Financial, Personnel & Legal
What to Plan for at a Minimum/Maximum
Pandemic Plan To Do List
Public Relations: What to say/What not to say

About Mojo's Guest:
Larry Smith, president of the Institute for Crisis Management, is a former television news director, press secretary and newspaper editor. He works with executives seeking to minimize the negative public reaction to a business crisis. He also assists in developing pro-active crisis communications plans and teaches seminars in crisis management.  

Larry has more than 45 years experience in the news and public relations business. He began his professional career as a photographer and later worked as a newspaper editor and radio talk show host. Summoned to Washington, DC in the mid-80's, he served as Press Secretary to then-Senator Dan Quayle. He is a graduate of Indiana University’s School of Education and served 6 years in the U.S. Air Force. He has also co-authored 2 books on crisis management.  

Cost: $99
You will be directed to a secure site following registrations.
Coordinated by http://www.ProfessionalMojo.com Online Workshops

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Successfully Selling Parts Online
Start: 06/11/2009 2:00 pm
End: 06/11/2009 2:00 pm

This Free Webinar will explain how an “Online Parts Ordering Program” can boost revenue, provide a competitive edge and increase the lifetime value of your customers. We will examine a recent client case study that shows “factual proven results.”

Topic to be covered include:

Differences of Finished Goods and Parts
Exploded View
 Diagrams to Increase Parts Sales and Improve Order Accuracy
Intuitive Parts Searching Tools; Serial Numbers, Key Words, Parts, Product and Category
Timely Inventory and Tracking Screens
Provide Order and Shipping Status Online
Leverage Sales and Marketing Efforts for Dealers, Representatives, and Wholesalers
Allow Managers and Parts Administrators to Set Up Pricing, Discounts, and Promotions
Search Engine Optimization for Parts Sales
Increase Hours of Accessibility
This Webinar is based on client case studies that represent projects we have been working on for over the past 10 years. All participants will be given a free 1-Hour consultation with the possibility of establishing an online parts program for their company.

This session will last approximately 30 minutes.

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OpRisk Webinar: Getting the best out of KRI and Scenarios
Start: 06/12/2009 2:00 pm

OpRisk Webinar: Getting the best out of KRI and Scenarios

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