Events
| Thu | ||
|---|---|---|
Start: 02/18/2010 10:00 am
"Get ahead of the Game with Next Generation Open Source BI" This one-hour Webinar, brought to you by Jaspersoft & Talend - experts in BI and Data Integration needs – will present A demonstration of several concrete cases will also be performed. February 18th, 2010 at 10am GMT Sign up now : https://www2.gotomeeting.com/register/982787938 Start: 02/18/2010 2:06 pm
Overview 4 Ps of Service Management –People, Process, Product and Partners. But among Product (Tools/Technology) and Process, what comes first. Is it that first I finalize methodology and process and then buy a tool and customize it or should I first go and buy a Service Management Tool and then based on it I customize my processes?? Well, sounds simple but still there is a deliberate, lot of debate on this. Let’s discuss. Benefits The webinar will help the participants: * Benefits of preferred approach Webinar Outline The webinar would cover the following main areas: * Highlights of both approaches and pros and cons of each approach Audience This webinar would be useful for: * Any one who deals with IT and IT services. | ||

