The Hackett Group, Colgate and SAP come together for the first time to present this SSON webinar and deliver best practice industry insights.

Shared services models are designed to improve efficiency and effectiveness, enabling organizations to save cost and drive a healthy level of process harmonization to the corporate landscape.

However, this may not always be easy to execute. Shared service organizations run by top-performing companies, like Colgate appear to have found their way to a sound and highly efficient service delivery across multiple streams of business processes. What is the key to their success?

Join us for this free, interactive webinar and take away key insights from:

Colgate: Looking at the journey to a highly efficient, future-oriented multifunctional shared services organization leveraging SAP technology

The Hackett Group on market observations of benefits and challenges in achieving operational excellence with multifunctional SSC

SAP: Looking at the delivery platform for multifunctional Shared Services and find out more about the SAP Shared Service Framework

Presenters: Tom Bangemann, Vice President Business Transformation, The Hackett Group

Tom has been with The Hackett Group for 8 years. He headed the European Advisory & Transformation businesses before focussing on business development and the globalization practice for EMEA. He also runs regional business development activities in central, eastern and northern Europe. Tom has worked on numerous advisory, consulting, auditing and benchmarking engagements in almost all functions of a company, with a deep expertise focus on the world-class performance of companies, especially in the Finance function. He also regularly appears on conferences as a chairman (in Europe, Asia, Middle East) and writes articles and books, e.g.“Shared Services in Finance & Accounting” published in February 2005. Tom chaired the Hungarian Shared Service Community for three years, and advises other shared service initiatives and company boards. Tom has a Masters degree in Business & Economics from the University of Hanover (Germany) and an Honor Citation for his studies at California State University. He previously worked for Arthur Andersen in Auditing and Consulting.

Pablo Avila, Associate Director, Colgate-Palmolive Pablo Avila is an Associate Director at Colgate-Palmolive, leading the Global IT Service Center Organization. He is currently responsible for the expansion of the IT Support Center to new geographies as well as its day to day operations. He also manages the implementation and support of IT Solutions for business Shared Services Centers. Pablo has 12 years of SAP experience in both technical and functional areas and participated, through roles of increased responsibilities, in several implementation projects around the world.

Bernhard Fischer VP Solution-Management Shared Services, SAP Bernhard Fischer is responsible for SAP’s solution strategy for Shared services and BPO. Prior to the Solution Management responsibility, Bernhard looked after the solution strategy, solution delivery and customers’ support at SAP’s B2B-subsidiary SAP Markets. Bernhard has been with SAP since 1990, executing a variety of responsibilities including software development for the R/3 system administration suite of tools, R/3 implementations in Europe and North America and the foundation of the regional support centers in Walldorf, Singapore and Shanghai. Before joining SAP he worked at Siemens-Nixdorf. Bernhard holds a masters degree in Physics at the Technical University of Karlsruhe.

SEO and Website Hosting: What You Should Know
Tuesday, June 22 - 1 PM EDT (10 AM PDT)
Speaker: Vanessa Fox, Contributing Editor, SearchEngineLand

Registration and information at http://searchmarketingnow.com

There's more to SEO than keywords, back-links and compelling content: understanding the back-end technical aspects of your website are just as important if you want to be seen favorably by the search engines and found by searchers.
In this webcast, we'll explore what every serious SEO should know about hosting -- from what to expect from your hosting services, to understanding which databases to use, to diagnosing hosting issues and their impact on SEO.
Whether you're an SEO consultant, an in-house SEO, or a web developer or designer, you need to understand the connection between site architecture, hosting, and SEO.

Our expert speaker, Vanessa Fox, will discuss everything from which server Operating Systems are used to how hosting services handle load balancing and redirects.
She'll also cover:
- How speed affects SEO
- How hosting services manage parked domains
-How hosting services manage aggressive bot traffic
-What to look for in a good SEO-focused hosting service

Vanessa Fox has been called a 'cyberspace visionary' by Seattle Business Monthly. She is a contributing editor for O'Reilly Found, a conference for web developers about SEO, and she is a frequent speaker at industry events. Previously, she created Google's Webmaster Central. She is the author of several publications, including Marketing in the Age of Google: Your Online Strategy IS Your Business Strategy, just published by Wiley.

Sponsored by Codero. Codero delivers dedicated and managed hosting solutions on-demand for small- to medium-sized businesses. Drawing upon 15 years experience, live support is available 24/7/365 as part of a portfolio of hosted IT solutions, including Business Mail, eCommerce, and network, backup, and security services. For more information, visit www.codero.com.

June 22, 2010/2:00 PM – 3:00 PM ET

Attend the webinar, “Economic Stimulus Update: Healthcare IT Incentives for Physicians,” for the latest details on the American Recovery and Reinvestment Act (ARRA). The webinar is part of the McKesson Electronic Health Record (EHR) webinar series, which discusses stimulus incentive programs for physicians who prove meaningful use of EHR solutions. Register for this webinar today. http://guest.cvent.com/EVENTS/Info/Summary.aspx?e=74508cd5-efa6-4872-b59...

This is a FREE webinar in PsyAsia's HRM themed webinar series. In this session we are pleased to present research on and answer questions about whether or not Chinese people are significantly different to other major groups and whether any potential differences are likely to impact upon the ability of personality tests to predict performance at work.

Some HR people in Asia believe that culture plays such a significant role in personality that indigenous personality attributes need to be assessed at recruitment/selection. To this end, personality tests have been developed "in Chinese for the Chinese by the Chinese". A significant question to ask is: Do these tests add any prediction over and above that afforded by mainstream personality tests developed by world renowned experts in the field?

The above questions will be answered through discussion of the trait model of personality and its biological basis. Peer-reviewed and published research conducted by PsyAsia International's award-winning Psychologist, Dr. Graham Tyler; award-winning Dr. Peter Newcombe of the University of Queensland; and world-renowned Professor Paul Barrett, formerly of the University of Auckland will be presented in an easy to understand format.

As always, the webinar is open to all HR and related professionals in our region. It is not open to competitors. You must provide your corporate email address when registering - we do not approve free email accounts such as yahoo/google/hotmail/rediffmail etc.

All attendees who remain for the entire session will receive a free pdf Certificate of Professional Development. Hard-copy certificates can also be requested for a fee.

I will be going over the Commandments of Chapters 5-7. I will also go over a 20 point check list for any email campaign. You will also learn about psychological triggers.