Events
| Thu | ||
|---|---|---|
Start: 08/05/2010 10:00 am
End: 08/05/2010 11:00 am
Understand 10 step Risk based approach to validation, explore methods to decrease resource requirements and make documentation more manageable and understandable.
Start: 08/05/2010 10:00 am
End: 08/05/2010 11:00 am
Monet Software will host a webinar on Thursday, August 5, 2010 at 10 AM PST with the topic “Best Practices in Call Center Scheduling”. The webinar is based on the premise that optimal call center performance starts with an optimal schedule. Industry expert, Chuck Ciarlo who successfully owned and operated multiple call centers, will talk about the following topics: - Schedule optimization: How to properly handle call, non-call activities and exceptions, breaks, lunches, training, etc. - Forecasting: How to deal with call volume fluctuations and adjust schedules - Schedule adherence: How to set goals, measure adherence and keep agents motivated to adhere to schedules. Those interested in attending this complimentary webinar can register prior to the event at http://www.monetsoftware.com/Why-Monet/Webinars/. Start: 08/05/2010 10:00 am
End: 08/05/2010 11:00 am
In this Food Recall training learn how to create a crisis response plan, data gathering, investigation phase specifics and how to communicate under different scenarios.
Note: Use this Promo Code(101776) to avail Discount of 10% on LIVE Purchase. | ||

