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« Week of August 15, 2010 »
Sun	Mon	Tue	Wed	Thu	Fri	Sat
15	16	17 Evaluating and selecting a world class Customer Relationship Management (CRM) solution - Webinar Start: 08/17/2010 11:00 am End: 08/17/2010 12:00 pm Transform Your Customer Relations and Your World Join us for a Webinar on August 17 11:00 AM - 12:00 PM EDT Space is limited. Reserve your Webinar seat now ! https://www1.gotomeeting.com/register/493343393 Many organizations have spent millions of dollars selecting and implementing CRM solutions over the past several years. Many of these solutions have become obsolete, acquired by larger software publishers who are not supporting older version, and are unable to take advantage of the latest technology. Even more frustrating is that the annual support and maintenance for many older solutions can cost more than selecting and implementing a completely new system utilizing state of the art technology. And, the worst scenario of all . . . many organizations have spent millions of dollars and failed to successfully select and implement an organization wide CRM solution that meets the exacting demands of the Marketing and Sales functions.This webcast will help you evaluate your current CRM solution environment and understand the pros and cons of upgrading versus replacing with new technology. Mike Holland, Director of Microsoft Practice for Ecomnets, one of the industry's leading authorities on CRM selection and utilization will help you to: • Evaluate your current CRM environment and how well it meets your organizational goals • Be able to select the CRM approach that is best for your organization. • Learn the techniques for developing a CRM solution today that will support future business growth and enhance your competitive position in the market. • Understand the critical impact of the Internet and cloud enabled applications in the CRM arena. • Develop a comprehensive evaluation checklist of the crucial CRM functional requirements • Be able to efficiently prepare Requests for Proposal (RFPs) for new CRM upgrades or replacements with related technology. • Discuss CRM contract design and vendor negotiation strategy. Who Should Attend: • Chief Financial Officers • Chief Marketing/Sales Officers • Vice President of Marketing • Vice President of Sales • Sales Managers • Marketing Managers www.EcomNets.com	18 NERC Compliance for Energy and Utility Companies – a risk intelligent approach Start: 08/18/2010 9:00 am End: 08/18/2010 10:00 am In this NERC Compliance training for Energy and Utility learn a top down strategic approach to NERC compliance and the how to embed risk assessment and management techniques in it. Why Should You Attend: The North American Electric Reliability Corporation (NERC) lays the foundation for the safety, security and reliability of the North American bulk power system. NERC sets reliability standards, establishes system outage tolerances, analyzes system disturbances and conducts periodic reliability audits and assessments. Reporting requirements for breaches of compliance can be stipulated within hours of the non-compliance event. The penalties for non-compliance are also severe, with criminal and civil penalties assessable up to $1m for each day of violation. Increasingly, companies must look to adopt a systematic, cost effective approach to their compliance programs that is commensurate with the risks faced. Areas Covered in the Seminar: Importance of a compliance strategy, policy, philosophy and culture. Components of a risk based compliance program. Conducting a risk assessment of compliance obligations. Mapping compliance mitigation strategies to the risks of non-compliance. Compliance reporting, monitoring and measurement. Leading frameworks for compliance.	19 Generational Challenge: Managing the Generation Mix Start: 08/19/2010 11:00 am End: 08/19/2010 12:00 pm Understand as a HR personnel or a supervisor, how you can blend the differences of multiple generations working in a team and stay within legal compliance. Why Should You Attend: “When differences are encouraged, productivity & creativity increase.” For the first time in the world of work, we have a new situation to deal with: four generations working side by side. Each generation has its own unique work style & key motivators. How can managers get these generations to work well together? In this program, Judi Clements shows you how to identify & lead the diverse individuals & teams in your organization. Through a series of interesting case studies, discussions, & research, you'll experience the difference between the way the generations think & work, and you'll learn how to make these differences blend, not collide, while staying within legal compliance. Areas Covered in the Seminar: Distinguish between “stereotypes” & “generalizations”. Utilize generalizations to understand the generation mix. Distinguish between 4-generations in the workplace. Pinpoint historical & cultural influences that have shaped each generation's traits. Embrace the principle of “Generational Tolerance”. Identify each generation's workstyle, values, & motivators. Pinpoint key areas of generational differences. Describe how these areas account for differences on the job. Distinguish between how the generations want and need to be managed. Master 8-Intergenerational “Management Best Practices”. Eliminating Ergonomic Injuries is as Simple as an Ounce of Prevention Start: 08/19/2010 1:00 pm End: 08/19/2010 1:00 pm Eliminate Costly Work-Related Injuries That are Draining the Profitability out of Your Business Learn how to limit common workforce injuries by identifying and implementing sound prevention strategies. "How do we reduce our workers compensation costs?" While increasing awareness may help, employees need to know the early signs and symptoms of an injury and take steps that will prevent costly workers’ compensation claims. If they continue to believe, "maybe it will go away", it almost always leads to a more costly injury…leaving your bottom line and business at risk.	20 Maximizing Your Wordpress Blog Start: 08/20/2010 3:00 pm In this webinar, participants will discover how to setup their Wordpress blog to get the best search engine results and also how to automate synchronizing your blog with your social networking sites and minimizing the maintenance of your blog. The Webinar will go step by step, how to set up the basic settings, which plugins you need and how to set up the plugins. At the end of this session, participants will know how to: 1. Customize the general settings so they can get the maximum search engine benefit 2. Set up the website to allow comments and not be overrun by spam 3. Find, install and set up the plugin’s that they will need to get the best performance from their Wordpress web site 4. Make blog postings that will improve their search engine results for the long term Generic Competition: It's Not too Late to Get a Head Start Start: 08/20/2010 5:45 pm Brand teams often suffer from a loss of institutional knowledge as brand managers get caught up in the constant leadership churn prevalent in the pharma industry. Companies that create and continuously run counter-generics task forces build ongoing experience that is invaluable as their products lose patent protection. Join lead author of our new Counter-Generics report, Ryan McGuire, as he presents key findings and case studies of successful near-term generics-defense strategy implementation. Backed with benchmarks and hard metrics, this webinar is designed to provide brand managers, directors and therapeutic area heads with the best practices for developing a successful generics-defense strategy. Learn How the Use of Industry Analytics will Help You to: * Implement short-term tactics that brand teams successfully employ with 2 or fewer years left on their patents. * Employ counter-promotions and other tactics to protect their revenue streams against generics of competitor products. * Focus your generics-defense efforts throughout a product’s lifecycle and the importance of starting early. * Create and continuously run counter-generics task forces that build ongoing generics-defense experience. * Develop a well-timed and well-executed generics-defense strategy.	21