How Can Your Organization Build a Scientific Roadmap to World Class Performance on the Key Business Outcomes?

Organizations lack science in managing, measuring and improving business processes. Attend this webinar to gain insight from Genpact’s OTC Practice Leader Mark Wood into how to achieve an end-to-end process view, and focus on improving effectiveness metrics rather than efficiency metrics. Learn how to measure some critical business outcomes, such as Revenue Dilution, as the opportunity gain is 5 to 10 times the impact achieved through reducing costs.

Join this webinar to find out how Genpact’s Order To Cash SEP can help you maximize business impact for your company. Key learnings from this session include:

A granular approach to process management and measurement

Critical business outcomes for the Order to Cash process including a deep dive into Revenue Dilution

Top performance measures and drivers and the linkages to business outcomes

Key process and technology Insights that significantly impact your business outcomes

This complimentary webinar will show participants how present-day technologies and the delivery model of international payroll outsourcing can improve efficiency and streamline business processes in International Payroll in synergy with your Global Strategy.

Based on the experience of a leading EMEA payroll provider, discover what processes can be improved while outsourcing payroll and hear the key points which should be considered both on the client and provider sides.

Combined with a client case study, this complimentary webinar hosted by Intercomp Global Services and SSON, will provide you with the tools to:

Drive down operational costs
Increase productivity
Plan your budget
Stay compliant both globally and locally

Scotland is now the BPO location of choice for many of the world’s top companies. Companies such as Ceridian, BAA, Shell, IBM, Morgan Stanley, Heineken and Diageo have all recognized Scotland’s experience and expertise across human resources, technology and finance to join the growing community who has made Scotland their BPO home.

By joining this Webinar you will hear more about Scotland’s strength and depth as a BPO location:

Overall 451,000 people are employed within finance and business, of which 356,000 are located within Scotland’s central belt, ensuring a steady supply of highly skilled staff for the BPO sector

Some of the largest BPOs and contact centers in Europe are based in Scotland. There are over 86,000 people employed in 400 contact centers – one in every 30 employee works in a contact centre

Scotland is home to many global and pan European BPOs due to the wealth of multilingual skill. Current BPOs and contact centers offer a mix of 26 different languages

The sector has grown by 30,000 employees, or 54%, since 2003

Scotland has over 272,000 students studying at any one time for a higher education qualification

Doug Sawers, Managing Director, Ceridian Ceridian UK is part of Ceridian Corporation, a 9000-strong global services company. The UK business is a leader in HR outsourcing and has a great blend of leading-edge HR technologies and full-service centers, which are both on-shore (primarily Glasgow, Manchester and Leeds) and offshore (Mauritius). Ceridian is growing past the 700 colleague mark in the UK and past the 400 mark in Mauritius. Main services include HRIS, payroll, flexible benefits, employee assistance programs, recruitment, expense management and workforce management. Ceridian aims to have the most committed people, the latest technology, the best-tailored solutions and to enjoy helping customers to improve their business performance dramatically.

In addition to cost savings, shared service centers for finance and accounting functions such as collections and payments execution are being leveraged by corporations to institute best practices and provide additional value-added capabilities to improve management visibility and control, enhance process quality, and increase overall business performance.

Attend this webinar to learn about a recent SunGard global study of small - to large - sized corporations that examined the primary drivers, perceived challenges and overall satisfaction among companies already using or looking to migrate to a shared service center model.

Topics of discussion will include:

The reasons why many organizations choose to deploy shared service centers

The experiences of organizations currently utilizing shared service centers

Best practices in launching a shared service center

Common pitfalls to avoid when initiating a shared service center

Real and perceived obstacles in moving an organization towards a shared service model

Justin Harrison, Project Manager, REL Justin has over 20 years of experience specializing in Customer-to-Cash (C2C) assignments undertaking scoping, analysis & design and implementation projects across a wide range of industry sectors and geographies. He has been responsible for teams of clients and consultants involved in Organisational Change, Best practice Process Improvement and Working Capital Management. Most of Mr Harrison's assignments have focussed on delivering tangible and sustainable significant cash flow improvement supported by process change. He is a senior member of REL's C2C Practice Group and supports the development and maintenance of best practices both for internal use and for the benefit of clients.

Molly Pryor, Assistant Treasurer, Huntsman Corporation

Jim Mangano, SVP Receivables Solutions, SunGard

In the current economic scenario, visionary CFO’s are looking at building “best in class” Source to Pay (S2P) operations to lead and support their enterprise savings mandates. As a result it will not be unusual to see the CPO’s and procurement leaders’ Spend Under Management (SUM) initiatives strategically placed on the “board room agenda”.

CFO’s will collaborate with CPO’s to provide leadership, vision and spend under management control strategies in S2P processes to achieve true bottom line impact. Their new mandate will be integrating procurement best practices across the enterprise’s business functions and P&L’s, penetrating spend control processes deeper than before.

CFO’s will also expect the savings realized from SUM initiatives to provide resources for a self-funding, P&L neutral approach with accelerated ROI results so that current budgets are not negatively impacted.

In this complimentary webinar, Genpact will discuss the new paradigm which takes an enterprise and business P&L level view of S2P’s integrated processes and ties them to business outcomes such as Working capital optimization, TCO reduction and on-time availability of material and services in a self funding approach.

• What has changed at EU Level?
• Where are the Member States in implementing the changes?
• What has changed in the UK?
• Practical implementation issues
• Case study
• Managing Risk
• Q&A

This live and interactive webinar will focus on the practical implementation issues arising for UK and EU businesses selling and receiving services across borders. We will look at how companies are coping with the new rules and what challenges they are presented with. We will demonstrate how these challenges can be addressed and how other businesses have dealt with certain implementation issues. Participants will be given the opportunity to ask questions and obtain a practical insight into the new rules in order to understand how to minimize risk and maximize VAT compliance.

Content

About -

This Live and Interactive online training seminar will guide you through the fundamental changes being made to the treatment of UK VAT regarding International Services in 2010.

One recent delegate gave this feedback after attending this seminar: "It was brilliant not to have to waste time travelling, and to receive such a high quality seminar from my desk. I would definitely recommend this to other colleagues." H Stephens, Tax Manager, Liverpool University.

Each delegate will receive a free headset, free VAT book and free access to our online VAT Resource Centre.

The Seminar Covers -

* The Basic Rules Defined
* The Reverse Charge Rule
* The Key Services affected by the changes (Land Related Services, Performance Related Services, Work on Goods, Schedule 5/Intellectual Services, Transport, Intermediary, Transports Hire and Restaurant and Catering Services)
* Administrative Changes

After the seminar -

You will receive a free copy of The Authoritative Guide to VAT which is a book that is 346 Pages long and consists of 19 chapters. It will help everyone in your organisation who deals with Value Added Tax. It is a comprehensive guide to all aspects of VAT. It covers all the topics that are in ‘Tolley's Value Added Tax’ and ‘Tolley's VAT in Europe’ - to buy the latest editions of both of these books would cost in excess of £200.

You will also receive 12 months free access to The VAT Resource Centre which is an online information service that helps busy accountants, financial directors and anyone who has to work within the EC system of VAT to understand and comply with all the EC VAT rules. The cost of an annual subscription is usually £99.

Course Cost:

This seminar will be delivered over the Internet. The price to attend is £145. We will send every delegate a free starter pack the first time they book, which will ensure that you receive all aspects of the seminar to a professional standard.

Course Duration:

The seminar will last for 3 hours and will be divided into 6 sessions. There will be a short break between each session.

During this one-hour webinar you will learn about why so many U.S. manufacturers have moved production to Mexico under Mexico’s “Maquiladora Program”. If you ever considered moving some of your production to Mexico and didn’t….it might be time to think about it again. Some of the benefits that Mexico offers U.S. manufacturers are:

Close proximity to the United States
A young, low-cost, quality conscious workforce
No restrictions on foreign investment
The benefits afforded Mexico under the NAFTA
Mexico's 12 Free Trade Agreements with 32 countries
Since the inception of the Maquiladora Program in 1965 over 3,000 U.S. manufacturers have moved production to Mexico. The Maquiladora Program:

Allows Maquiladoras to be 100% foreign owned
Allow Maquiladoras to import duty free into Mexico all production related machinery, equipment, materials, and components where the articles are covered by NAFTA Certificates of Origin
Does not restrict what can be produced by a Maquiladoras
Allow Maquiladoras to sell a signification portion of their production in the Mexican national market
During the webinar you will hear two plant managers of U.S.-owned Maquiladoras present case histories of their move to Mexico and the president of Mexico’s oldest “Shelter Plan Program” will explain how easy it is to start-up and operate a Maquiladora Plant under the shelter plan.

Now, more than ever, companies need to look at cost saving strategies that also improve efficiencies. Electronic invoicing can revolutionalize your accounts payable processes, and save you millions of dollars a year. And you can achieve that ROI in just months.

WHO SHOULD REGISTER:

CFOs, VPs and Directors of Finance
Controllers and other senior managers responsible for Accounts Payable
CPOs, VPs and Directors of Procurement
WHAT YOU’LL LEARN:

How best-in-class companies are handling 10 times as many invoices with eInvoicing
How eInvoicing eliminates paper and drastically improves processes
How you can achieve “straight through processing” (completely automated approvals)
How to build a compelling business case
There has never been a better time to implement eInvoicing. Enroll now to learn how you can reduce costs, improve throughput and accuracy, and achieve an ROI in months.

 In the new economy, U.S. small businesses continue to struggle with the most significant aspects of operations: Capital access and marketing. In fact, the Small Business Success Index grades America’s small businesses at a D- in finance and a C- in marketing (compared to an A- in customer service).

 
The Challenges:

• Finance: The single biggest competitive disadvantage of U.S. entrepreneurs is meeting capital needs to grow their businesses. To become more competitive, small business owners desperately need access to capital to invest for long-term growth, as well as the know-how to identify capital resources for funding day-to-day operations.

 

• Marketing: Entrepreneurs struggle to come up with new ideas and innovations to grow their businesses, which is surprising given that U.S. small businesses are known for their ingenuity. They also have problems getting and converting leads, positioning their companies as big players, and finding ways to get the word out about their businesses.

 
About the Event:
 
On Thursday, April 30 from 2-3pm ET, Network Solutions will host the GrowSmartBusiness Webinar to help small business owners learn from the success of others. Join our all-star line-up of entrepreneurs and experts for this free, live webcast. They’ll discuss tips for overcoming challenges to marketing strategy and capital access.


Roy Dunbar, CEO of Network Solutions, will host the conversation. Our speakers include:

• Kristina Bouweiri, CEO of Reston Limo, the largest independent limousine service in the U.S.
   
• Anita Campbell, Editor of Small Business Trends

 

• Tom Heath, Columnist, The Washington Post's Value Added
   
• Kelly Muccio, Founder of Lost Boys, a fashionable clothing store recently featured on Good Morning America
   
• Surfy Rahman, Co-owner of Indique, a popular DC-area restaurant chain.