automation
Using Successful Change Management to Increase ROI and Reduce Project Risk
Purchase to Pay Automation: Goals and challenges in a global enterprise
Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?
Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:
- How to manage change regionally in line with the global enterprise
- Ways to gain stakeholder interest and developing user commitment
- How to achieve process centralization and system integration
- Techniques for tackling non-compliance
- A path to determine project success
- The top 5 lessons learnt and success factors from the UK regional implementation
Order to Cash Evolution: An Insider’s Guide
Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO
‘Do you need access to a lower cost of delivery? Do you have the opportunity to look at the ‘Art of the Possible?’
Implementation of an outsourcing strategy is never easy no matter what core reason lies behind the decision to outsource. Whether it is to strip back costs, add value to current processes or implement process improvement - BPO is never a bed of roses. For example: do you outsource first and have the provider fix processes and problems or should you fix the issues before you outsource? One of the many questions you may be currently chewing on if you are considering outsourcing.
In this FREE webinar – Carl Barnes, a veteran of Shared Services implementation and re-engineering tells of his experiences in being able to reduce costs by 50%, achieve measureable SLA’s and record breaking DSO. With experiences working with global organizations who partnered with Sutherland Global Services, he will candidly discuss some of the criteria which determined these organizations’ decision to select Sutherland as a BPO partner:
Cultural: Gaining trust and partnership, flexibility and adaptability
Financial: One price – inclusive of people, technology and governance
The Solution: Best fit delivery model with technology led transformation
But nothing new is without its challenges and this presentation will follow that journey. It will take us from initial steps and challenges, to tips on turning the corner, to and getting on the road to steady state, and to finally reach a stage managing and continuous improvement.
NERC CIP – Compliance Automation – An Auditors Perspective
NERC CIP fines and penalties can reach up to $1M/day, so failure to comply is not an option. To most organizations that must comply, the requirements are murky, and a crisp, efficient plan to automate compliance for many of the more burdensome mandates is currently out of reach.
* What does the regulation really require?
* What is a “MUST DO” vs. a “SHOULD DO”?
* How can I automate as much as possible and ensure compliance?
* Where are the intersections of NERC CIP compliance and security best practices?
In this webinar, Tom McAndrews, Vice President of Professional Services at Coalfire Systems, a leader in IT Audit and Compliance Services, will help you understand the NERC CIP mandates more clearly and offer guidance as to how to automate and simplify compliance with those mandates.
Trent Heisler, Director of Solutions Engineering at LogRhythm, the leader Log & Event Management will provide a live demonstration of how leading utilities are efficiently addressing NERC CIP mandates while concurrently fortifying their overall security posture and improving the effectiveness of their IT operations.
Attendees will walk away with a clearer understanding of what they MUST do to comply with NERC CIPs mandates related to SIEM and concrete recommendations for automating and simplifying that heavy burden.

